Tender Care Human Services Inc

Nonprofit profile at a glance

EIN
113586379
IRS 990 coverage
2011–2016
Forms available
Form 990 2016
Location
Jamaica, NY, USA
Phone
7185266125
Rating
87
Verdict
STRONG
Rating confidence
Moderate
Sector
Community Mental Health Center

Official website

Reported finances

Revenue
$3,437,578
Expenses
$3,310,199
Assets
$1,348,702
Liabilities
$205,113

Source: IRS Form 990. Selected filing: tax year 2016. Amounts in USD.

Leadership & pay

10 people listed

Executive titles in this filing

  • RHODA NUNOO (EXECUTIVE DIRECTOR)
  • KATHRYN STONE (ASSOCIATE EXECUTIVE DIRECTOR)

Highest reported compensation

  • ULRICK ETIENNE RESIGNED 1117 (COO): $92,801 total reported compensation
  • KATHRYN STONE (ASSOCIATE EXECUTIVE DIRECTOR): $67,275 total reported compensation
  • RHODA NUNOO (EXECUTIVE DIRECTOR): $5,879 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2016. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The organization is dedicated to providing the highest quality educational, behavioral, recreational, and respite services to individuals with autism and pervasive developmental disorders throughout the 5 boroughs of New York city and long island area. The organization provides an array of supports and services to assist individuals to reach their full potential and thus lead more productive and independent lives.

What it reported doing in 2016

Other: bridges to health (b2h) - b2h is a high quality home-based clinical support and case management program that provides services to children and youth diagnosed with serious emotional disturbance, developmental disability or medical fragility, and their caregivers, with an emphasis on family stability and educational success. Service recipients either are or have been in foster care or in the ocfs juvenile justice system. The program has three arms, health care integration (hci) which provides home and community base management, waiver service provision (wsp) which provides hands-on in-home support services, and quality management which oversees the quality and the utilization aspects of the program in accordance with ocfs guidelines.omh-st. Lukes&jcca - the home and community-based services waiver (hcbs/omh) serves individuals, who if not for the hcbs waiver, would be admitted to institutional levels of care, including long term residential treatment facilities and intermediate psychiatric inpatient care. This waiver exclusively focuses on persons between the ages of 5 yrs. Old and 17 yrs. Old who have complex health and mental health needs (serious emotional disturbance). Waiver services include: respite care, skill building services and family support services. Oversight of the hcbs waiver is through New York state omh division of children and families and the nys department of health.

Operating model

Revenue model
Earned-program. 100% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 84
  • Transparency & Controls: 90
  • Accountability: 95
  • Sustainability: 43
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 92.6%; rating input score 93
  • Program expense ratio: 96.2%; rating input score 96
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 3.7%; rating input score 53; 53rd percentile among comparable filings
  • Total-asset coverage ratio: 0.41; rating input score 19; 19th percentile among comparable filings
  • Liabilities to assets ratio: 0.15; rating input score 57; 57th percentile among comparable filings
  • Officer compensation ratio: 5%; rating input score 47; 47th percentile among comparable filings

Growth

  • Program expense growth: 4.3% per year; rating input score 100; 48th percentile among comparable filings
  • Revenue growth: 4.7% per year; rating input score 100; 52nd percentile among comparable filings
  • Asset growth: 9.9% per year; rating input score 100; 70th percentile among comparable filings

Details

  • Where the money goes: 92.6% of revenue deployed · 96.2% of spending went to programs
  • Governance: 5 of 5 board members independent · 8 of 9 filing controls reported
  • Programs: 6 filed program accomplishments · $3.2M in reported program spending
  • Leadership: top reported pay $93K · 10 people listed
  • Consistency: 27 of 27 current checks pass
  • Schedules: 4 filed schedules
  • Filing history: 6 filing years from 2011 to 2016
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • High — Sustainability: Total-asset coverage ratio scored 19/100.
  • Review — Sustainability: Operating margin scored 53/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • Moderate — Sustainability: Officer compensation ratio scored 47/100.
  • Review — Sustainability: Liabilities to assets ratio scored 57/100.
  • High — Grant Readiness: Automatic revocation: this organization had its federal tax-exempt status automatically revoked.