Ten Credit Union
Nonprofit profile at a glance
- EIN
- 620526770
- IRS 990 coverage
- 2010–2025
- Forms available
- Form 990 2025
- Location
- Nashville, TN, USA
- Phone
- 6152441910
- Rating confidence
- Limited
- Sector
- Credit Unions
Reported finances
- Revenue
- $21,382,047
- Expenses
- $20,152,069
- Assets
- $399,446,172
- Liabilities
- $367,016,057
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
19 people listed
Executive titles in this filing
- RAFAEL RONDON (CEO)
Highest reported compensation
- RAFAEL RONDON (CEO): $408,663 total reported compensation
- ANDRES LLANOS (CFO): $306,538 total reported compensation
- MICHAEL ROUSSEL (CTMO): $205,423 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Your trusted financial partner for life. We are committed to honoring traditional credit union values while utilizing innovation to provide an exceptional member experience.
What it reported doing in 2025
Ten credit union (tencu) has 7 locations covering a wide geographic area of middle and east Tennessee. Ttcu offers a wide range of consumer credit and deposit products & services. These include credit cards, secured and unsecured term and revolving loans, residential construction and permanent mortgage lending. Ten credit union retains most mortgage loans but occasionally sells mortgages to rocket mortgage and other 3rd party affiliates. Ten credit union entered into a commitment with metro and retains servicing. Ten credit union provides value services including "summer pay" programs, and seasonal savings accounts such as christmas and vacation club savings to aid our members in managing their budgets and achieving their financial thrift objectives. Key data as of december 31, 2025 include 7 locations, 79 employees, 18,702 members, 12,662 loan accounts and 33,154 deposit accounts.
Operating model
- Revenue model
- Earned-program. 77% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Cannot be determined from the filing. The filing does not provide enough consistent spending detail to tell whether the nonprofit works directly or through others.
The verdict
- The available evidence is not sufficient to produce an overall rating for this filing. This is not a warning sign.
Rating breakdown
- Financial Efficiency: NotEnoughData
- Transparency & Controls: 64
- Accountability: 100
- Sustainability: 53
- Growth: 60
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: Limited
- Program expense ratio: Limited
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 83.3%; rating input score 83; 1st percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Pass
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 58.3%; rating input score 58; 18th percentile among comparable filings
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 5.8%; rating input score 47; 47th percentile among comparable filings
- Total-asset coverage ratio: 19.82; rating input score 94; 94th percentile among comparable filings
- Liabilities to assets ratio: 0.92; rating input score 5; 5th percentile among comparable filings
- Officer compensation ratio: 9.8%; rating input score 26; 26th percentile among comparable filings
Growth
- Program expense growth: Limited
- Revenue growth: 4.9% per year; rating input score 100; 40th percentile among comparable filings
- Asset growth: 4% per year; rating input score 100; 26th percentile among comparable filings
Details
- Where the money goes: Financial trends and filed revenue, expense, asset, and liability detail
- Governance: 7 of 7 board members independent · 9 of 9 filing controls reported
- Programs: 3 filed program accomplishments
- Leadership: top reported pay $409K · 19 people listed · 2 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $2M reported
- Consistency: 12 of 14 current checks pass · 2 findings to review
- Schedules: 5 filed schedules · includes grants and executive pay
- Filing history: 15 filing years from 2010 to 2025
- Contacts: How to reach this organization
- Money network: 10 filed money-flow records
- Related organizations: 2 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Transparency & Controls: Grant itemization coverage scored 58/100.
- Moderate — Sustainability: Operating margin scored 47/100.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
- Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.
- High — Sustainability: Liabilities to assets ratio scored 5/100.
- High — Sustainability: Officer compensation ratio scored 26/100.