Tel Hai Retirement Community

What it reported doing in 2024

Tel hai retirement community is a faith-based non-profit 501(c) (3) continuing care retirement community located in honey brook, chester county, pa which started in 1956. Our vision is to be an innovative christian community, to inspire respect and purpose for each individual and to excel in providing quality care. Tel hai provides a continuum of services and care for a total of 725 residential living, personal care, memory support care and skilled nursing residents. Comprehensive inpatient and outpatient physical, occupational and speech therapies are available for residents and the greater community. Our goal is to maintain an individual's highest level of independence and provide support to the residents. Residents can enjoy several dining venues, frequent off campus trips, many wellness programs including two pools, gyms, lectures, clubs, trips, and concerts. Various dining venues provide options and chapel services are available to residents. All these programs and amenities offer independence, choice and enhance one's lifestyle. Tel hai has an active volunteer program with a total of 264 volunteers who provided 25,806 hours of various services for the organization. Tel hai also partners with the community to identify services that residents may assist with such as fire company mailings, food bank servers and other community services.as part of the organization's charitable mission, benevolence is extended as needed and when appropriate to residents at all levels of care. The estimated costs of providing benevolent care are based upon the direct and indirect costs identified with the specific benevolent care provided. The cost of benevolent care provided to residents amounted to approximately $3,586,669 in 2025. Tel hai operates 406 independent living units for up to 571 elderly residents providing housing, social service support, social and physical activities.

Financial Efficiency

• Mission deployment rate: 81.9%; rating input score 82
• Program expense ratio: 85.4%; rating input score 85
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 93.3%; rating input score 93; 14th percentile among comparable filings
• Pay-setting controls: 0 of 6 controls in place; rating input score 0
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Missing
• Foreign activity oversight: Limited
• Grant itemization coverage: 50%; rating input score 50; 11th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
• Governance controls: 7 of 9 controls in place; rating input score 78
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Fail
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 4.6%; rating input score 52; 52nd percentile among comparable filings
• Total-asset coverage ratio: 2.94; rating input score 74; 74th percentile among comparable filings
• Liabilities to assets ratio: 0.99; rating input score 6; 6th percentile among comparable filings
• Officer compensation ratio: 1.3%; rating input score 83; 83rd percentile among comparable filings

Growth

• Program expense growth: 2.7% per year; rating input score 100; 24th percentile among comparable filings
• Revenue growth: 3.9% per year; rating input score 100; 34th percentile among comparable filings
• Asset growth: 4.1% per year; rating input score 100; 30th percentile among comparable filings