Teen Lifeline Inc
Nonprofit profile at a glance
- EIN
- 860966427
- IRS 990 coverage
- 2011–2025
- Forms available
- Form 990 2025
- Location
- Phoenix, AZ, USA
- Phone
- 6022488337
- Rating
- 86
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Safety Education
Reported finances
- Revenue
- $1,486,324
- Expenses
- $1,637,107
- Assets
- $2,523,475
- Liabilities
- $165,818
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
22 people listed
Executive titles in this filing
- Michelle Moorhead (Executive Director)
- Drew Davis (President)
- James Lloyd (Vice President)
Highest reported compensation
- Michelle Moorhead (Executive Director): $195,071 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To prevent teen suicide in Arizona by enhancing resiliency in youth and fostering supportive communities. Vision is that all youth possess a sense of connectedness and hope for their future. Teen Lifeline has a singular focus to prevent teen suicide in Arizona. Our model is trifold, with each intervention effectively informing the work of all.
What it reported doing in 2025
Peer Counseling Hotline Growing up is complicated, sometimes difficult, confusing and overwhelming. Research has shown that when teens want to talk about their problems, they are more likely to turn to their peers first. That is what makes Teen Lifeline so unique our peer-to-peer model. Through calling or texting the hotline, teens can talk to someone their own age who understand what they are going through because they have gone through it too. Trained teen peer counselors are helping teens to find a connection of hope, build healthy coping skills and learning problem solving skills to make healthy decisions. Our hotline assists troubled youth through Arizona and is answered 24/7/365, with Peer Counseling and our text messaging service available from 3pm to 9pm daily. The hotline is FREE and CONFIDENTIAL, with all our trained Peer Counselors supervised by a Master level clinician at all times. One in three calls was from a
Operating model
- Revenue model
- Donor-supported. 92% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 81
- Transparency & Controls: 92
- Accountability: 96
- Sustainability: 31
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 90%; rating input score 90
- Program expense ratio: 81.4%; rating input score 81
- Fundraising efficiency: $10.13 raised per $1 spent on fundraising; rating input score 35; 35th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 92.9%; rating input score 93; 27th percentile among comparable filings
- Governance controls: 8 of 8 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -10.1%; rating input score 13; 13th percentile among comparable filings
- Total-asset coverage ratio: 1.54; rating input score 56; 56th percentile among comparable filings
- Liabilities to assets ratio: 0.07; rating input score 40; 40th percentile among comparable filings
- Officer compensation ratio: 11.9%; rating input score 32; 32nd percentile among comparable filings
Growth
- Program expense growth: 8.6% per year; rating input score 100; 53rd percentile among comparable filings
- Revenue growth: 6.3% per year; rating input score 100; 45th percentile among comparable filings
- Asset growth: 11.5% per year; rating input score 100; 60th percentile among comparable filings
Details
- Where the money goes: 90% of revenue deployed · 81.4% of spending went to programs
- Governance: 13 of 14 board members independent · 8 of 8 filing controls reported
- Programs: 3 filed program accomplishments · $1.3M in reported program spending
- Leadership: top reported pay $195K · 22 people listed
- Consistency: 31 of 31 current checks pass
- Schedules: 6 filed schedules · includes major donors
- Filing history: 15 filing years from 2011 to 2025
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Financial Efficiency: Fundraising efficiency scored 35/100.
- High — Sustainability: Operating margin scored 13/100.
- Review — Sustainability: Total-asset coverage ratio scored 56/100.
- Moderate — Sustainability: Officer compensation ratio scored 32/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 40/100.