TechSoup

Nonprofit profile at a glance

EIN
943070617
IRS 990 coverage
2009–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
San Francisco, CA, USA
Phone
4156339300
Rating
76
Verdict
SUPPORTED
Rating confidence
Standard

Official website

Reported finances

Revenue
$39,943,157
Expenses
$36,085,938
Assets
$7,706,180
Liabilities
$8,902,505

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

23 people listed

Executive titles in this filing

  • REBECCA MASISAK (CEO (THROUGH 9/2024) / BOARD MEMBER)
  • MARNIE WEBB (CEO (START 9/2024) / BOARD MEMBER)

Highest reported compensation

  • REBECCA MASISAK (CEO (THROUGH 9/2024) / BOARD MEMBER): $332,583 total reported compensation
  • MARNIE WEBB (CEO (START 9/2024) / BOARD MEMBER): $241,207 total reported compensation
  • GERI JIN DORAN (COO & EVP, FINANCE & ADMINISTRATION): $240,566 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Techsoup's mission is to build a dynamic bridge that leverages technology to enable connections and innovative solutions for a more equitable planet.

What it reported doing in 2024

Apps4good: around the world, techsoup supports a variety of issues facing web and mobile application technology products that help ngos serve their communities. Techsoup is often sought to close the gap between big-picture vision and the ability to execute by facilitating design sessions, developing new technology interventions, and further developing and scaling existing tools. Techsoup helps to ensure that the best apps4good tools and educational resources are accessible around the globe. Caravan studios, an award-winning division within techsoup, builds technology-based services and apps that help communities organize, access, and apply resources to their most pressing challenges. The team's community-driven approach to technology development--informed by community engagement work and design thinking principles--has resulted in the successful delivery of several tech services and apps, including sheltersafe, worker connect, range, safenight, and 4bells. Caravan studios also works with local groups to support their generation and design. In this capacity, they have supported food security efforts among others.fundacja techsoup engages regional and local communities in building resiliency and flexibly adapting to the challenges of a modern constantly changing world through educational programs, community building and micro granting, especially in areas of digital activism, media literacy, countering disinformation, personal and organizational resiliency, open data, transparency and accountability, digital security, positive narratives, campaigning and communication, coding, or gamification. Core to the approach is nurturing existing capacities and expertise of csos members, activists, trainers, and educators and allowing these civic space actors to self-organize around social issues and causes important for their communities, using critical thinking, and investing time and energy in fostering their own resilience against various challenges civils society face with the help of digital technology. Over the past three years, based on the past projects' experiences in central and eastern europe, fundacja techsoup has developed the digital activism for resilient communities program, composed of a diverse portfolio of projects supported by various partners and donors, implemented not only in europe, but also in latin america, west and south africa, and caucasus and central asia.

Operating model

Revenue model
Earned-program. 87% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 86% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and the filing reports few safeguards for money sent abroad.

Rating breakdown

  • Financial Efficiency: 69
  • Transparency & Controls: 78
  • Accountability: 90
  • Sustainability: 37
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 73.1%; rating input score 73
  • Program expense ratio: 80.9%; rating input score 81
  • Fundraising efficiency: $3.27 raised per $1 spent on fundraising; rating input score 12; 12th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: 2 of 8 controls in place; rating input score 25
    • Claims monitoring procedures: Pass
    • Requires narrative reports: Fail
    • Conducts field audits: Fail
    • May suspend future funding: Fail
    • Requires financial reports: Pass
    • Conducts site visits: Fail
    • Requires grant agreements: Fail
    • May require repayment: Fail
  • Grant itemization coverage: 99.9%; rating input score 100; 39th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 81.8%; rating input score 82; 16th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 9.7%; rating input score 67; 67th percentile among comparable filings
  • Total-asset coverage ratio: 0.21; rating input score 5; 5th percentile among comparable filings
  • Liabilities to assets ratio: 1.16; rating input score 4; 4th percentile among comparable filings
  • Officer compensation ratio: 7.3%; rating input score 34; 34th percentile among comparable filings

Growth

  • Program expense growth: 3.3% per year; rating input score 100; 29th percentile among comparable filings
  • Revenue growth: 3.3% per year; rating input score 100; 28th percentile among comparable filings
  • Asset growth: 4% per year; rating input score 100; 29th percentile among comparable filings

Details

  • What they do: Mission, programs, and operating context captured from the official website.
  • Where the money goes: 73.1% of revenue deployed · 80.9% of spending went to programs
  • Governance: 9 of 11 board members independent · 9 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $29.2M in reported program spending
  • Leadership: top reported pay $333K · 23 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $1.8M reported
  • Consistency: 39 of 39 current checks pass
  • Schedules: 10 filed schedules · includes major donors, foreign activity, grants, executive pay, and related organizations
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 17 filed money-flow records
  • Related organizations: 4 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 12/100.
  • High — Transparency & Controls: Foreign activity oversight: 6 of 8 not reported.
  • High — Sustainability: Total-asset coverage ratio scored 5/100.
  • High — Sustainability: Liabilities to assets ratio scored 4/100.
  • Moderate — Sustainability: Officer compensation ratio scored 34/100.