Susannah's House

Legal name: Susannah's House Inc

Nonprofit profile at a glance

EIN
471728129
IRS 990 coverage
2015–2025
Official website data refreshed
Sep 2026
Forms available
Form 990 2025
Location
Knoxville, TN, US
Phone
(865) 200-4759
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Alcohol, Drug and Substance Abuse, Dependency Prevention and Treatment

Official website

Reported finances

Revenue
$2,801,125
Expenses
$1,698,650
Assets
$4,805,550
Liabilities
$310,035

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

16 people listed

Executive titles in this filing

  • REBEKAH FETZER (EXECUTIVE DIRECTOR)
  • JULIE HAMLIN (VICE PRESIDENT)
  • DICK RICHARDS (PRESIDENT)

Highest reported compensation

  • REBEKAH FETZER (EXECUTIVE DIRECTOR): $58,582 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To help moms get sober, children make a healthy start, and restore families.

What it reported doing in 2025

Susannah's house program accomplishments include providing support to mothers seeking to maintain their sobriety, in addition to intensive outpatient treatment. In the past year, 73 people received services or referrals and consultations, including children, pregnant women, and parenting mothers. 55 women served in the intensive outpatient program and 36 children were served on site. Susannah's house works with women during their pregnancies to achieve a healthy outcome for their substance exposed infants. They provide substance abuse recovery referrals, support and group therapy and classes related to relapse prevention, relationship boundaries, seeking safety, art therapy, physical, mental and spiritual well being, and parenting.susannah's house provided intensive outpatient recovery services including individual and group mental health services provided by licensed mental health professionals, permanent supportive housing for mothers and children, wholesome meals, toiletries and hygiene supplies, clothing, and child necessities. They provided transportation assistance to activities and appointments, assisted mothers with accessing community services such as medical and dental service referrals, employment assistance, housing referrals, and court and dcs assistance. They also provided nutrition education, birth control, infectious disease, and smoking cessation education in partnership with knox county health department.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - The filed numbers largely add up and a large share of total spending goes to programs. A relatively small share of available resources goes toward mission work and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 62
  • Transparency & Controls: 86
  • Accountability: 91
  • Sustainability: 75
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 49.1%; rating input score 49
  • Program expense ratio: 79.9%; rating input score 80
  • Fundraising efficiency: $40.26 raised per $1 spent on fundraising; rating input score 75; 75th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 92.9%; rating input score 93; 14th percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 93.3%; rating input score 93; 24th percentile among comparable filings
  • Governance controls: 7 of 8 controls in place; rating input score 88
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Fail
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 39.4%; rating input score 86; 86th percentile among comparable filings
  • Total-asset coverage ratio: 2.83; rating input score 69; 69th percentile among comparable filings
  • Liabilities to assets ratio: 0.06; rating input score 56; 56th percentile among comparable filings
  • Officer compensation ratio: 3.4%; rating input score 67; 67th percentile among comparable filings

Growth

  • Program expense growth: 15.1% per year; rating input score 100; 75th percentile among comparable filings
  • Revenue growth: 17.4% per year; rating input score 100; 83rd percentile among comparable filings
  • Asset growth: 23.8% per year; rating input score 100; 88th percentile among comparable filings

Details

  • What they do: 5 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 49.1% of revenue deployed · 79.9% of spending went to programs
  • Governance: 14 of 15 board members independent · 7 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $1.4M in reported program spending
  • Leadership: top reported pay $59K · 16 people listed
  • Consistency: 26 of 27 current checks pass · 1 finding to review
  • Schedules: 7 filed schedules · includes major donors
  • Filing history: 10 filing years from 2015 to 2025
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Mission deployment rate scored 49/100.
  • Review — Accountability: Governance controls: Whistleblower policy not reported.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • Review — Sustainability: Liabilities to assets ratio scored 56/100.