Suicide Prevention & Crisis Service Inc

Nonprofit profile at a glance

EIN
160956222
IRS 990 coverage
2011–2025
Forms available
Form 990 2025
Location
Buffalo, NY, USA
Phone
7168342310
Rating
85
Verdict
STRONG
Rating confidence
Standard

Official website

Reported finances

Revenue
$8,779,665
Expenses
$8,642,394
Assets
$6,372,270
Liabilities
$4,380,860

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

22 people listed

Executive titles in this filing

  • JESSICA C PIRRO (PRESIDENT/C.E.O.)

Highest reported compensation

  • JESSICA C PIRRO (PRESIDENT/C.E.O.): $179,139 total reported compensation
  • TRACIE BUSSI (PROGRAM DIRECTOR): $148,835 total reported compensation
  • ANGELA TAURIELLO (PREA CASE MANAGER): $139,603 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Crisis services is a 24-hour comprehensive crisis center and community resource whose first responders provide support to anyone in need. We save lives by restoring safety, promoting emotional strength and reducing the impact of trauma through intervention, education, prevention and community collaboration.crisis services provides immediate response to those who are facing behavioral health challenges including suicide, mental health crisis, addiction, domestic and sexual violence. Crisis services is the only provider in wny accredited by the american association of suicidology.

What it reported doing in 2025

See schedule ocrisis services has three main service departments providing life-saving work 24/7. The emergency mental health response services (emhrs) provides 24/7 help and support to individuals experiencing a mental health crisis. Specialized branches of the emhrs departmentinclude: mobile outreach response program - this program's main goal is to divert as many people as possible from unnecessarily presenting to a psychiatric emergency room and diversion from jail by linking clients with proper mental health services.mobile transitional services - people recently released from a psychiatric inpatient stay at ecmc can receive short term care from our mobile transitional services counselors. Our staff provide clinical supportive care to these individuals until they become successfully linked with their outpatient treatment provider.crisis intervention team training project (cit) - crisis services coordinates cit trainings for erie county. Cit is specialized training for law enforcement to learn how to manage situations with individuals with mental illness. Crisis services provides case management services for cit trained police jurisdiction to provide follow up care and support for community members that over utilize 911 for care.

Operating model

Revenue model
Grant-funded. 70% of the money available for current operations came from government grants.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 86
  • Transparency & Controls: 80
  • Accountability: 100
  • Sustainability: 28
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 88.7%; rating input score 89
  • Program expense ratio: 90%; rating input score 90
  • Fundraising efficiency: $22.26 raised per $1 spent on fundraising; rating input score 62; 62nd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 93.3%; rating input score 93; 18th percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Pass
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 1.6%; rating input score 32; 32nd percentile among comparable filings
  • Total-asset coverage ratio: 0.74; rating input score 25; 25th percentile among comparable filings
  • Liabilities to assets ratio: 0.69; rating input score 10; 10th percentile among comparable filings
  • Officer compensation ratio: 9.8%; rating input score 34; 34th percentile among comparable filings

Growth

  • Program expense growth: 5.9% per year; rating input score 100; 41st percentile among comparable filings
  • Revenue growth: 6.5% per year; rating input score 100; 48th percentile among comparable filings
  • Asset growth: 14.6% per year; rating input score 100; 73rd percentile among comparable filings

Details

  • Where the money goes: 88.7% of revenue deployed · 90% of spending went to programs
  • Governance: 16 of 16 board members independent · 9 of 9 filing controls reported
  • Programs: 5 filed program accomplishments · $7.8M in reported program spending
  • Leadership: top reported pay $179K · 22 people listed · 3 of 6 pay-setting controls reported
  • Consistency: 32 of 33 current checks pass · 1 finding to review
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 14 filing years from 2011 to 2025
  • Contacts: How to reach this organization
  • Money network: 6 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Sustainability: Operating margin scored 32/100.
  • High — Sustainability: Total-asset coverage ratio scored 25/100.
  • High — Sustainability: Liabilities to assets ratio scored 10/100.
  • Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.
  • Moderate — Sustainability: Officer compensation ratio scored 34/100.