Store to Door
Nonprofit profile at a glance
- EIN
- 943105555
- IRS 990 coverage
- 2010–2025
- Forms available
- Form 990 2025
- Location
- Portland, OR, USA
- Phone
- 5032003333
- Rating
- 80
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Senior Centers
Reported finances
- Revenue
- $837,141
- Expenses
- $862,686
- Assets
- $728,813
- Liabilities
- $53,991
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
10 people listed
Executive titles in this filing
- JERI JANOWSKY (BOARD PRESIDENT)
- SUSAN FLAGG (BOARD VICE PRESIDENT)
- MARK FULOP (EXECUTIVE DIRECTOR)
People named in this filing
- JERI JANOWSKY (BOARD PRESIDENT)
- SUSAN FLAGG (BOARD VICE PRESIDENT)
- RYAN NYBERG (BOARD TREASURER)
Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Store to door supports independent living for homebound seniors and adults living with disabilities in the portland metro area by providing food access, food security, social connection, and community support.
What it reported doing in 2025
Store to door supports the independence of over 700 low-income (70% at or below 200% of the federal poverty level), homebound seniors and adults living with disabilities in greater portland. Annually, 1,000 volunteers provide, on average, 20 hours each to support our success. Annually, our program (1) takes orders, shops, and makes 6,527 grocery order deliveries to clients; (2) delivers 611 free food boxes to low-income seniors; (3) volunteers have had 484 conversations through a friendly caller program for socially isolated clients, and (4) staff manage over 150 referrals to services in the resource referral program that further support independence. 96% of our clients report that our services are essential or important to their living independently.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 70
- Transparency & Controls: 92
- Accountability: 88
- Sustainability: 36
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 78.6%; rating input score 79
- Program expense ratio: 76.2%; rating input score 76
- Fundraising efficiency: $2.87 raised per $1 spent on fundraising; rating input score 8; 8th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
- Governance controls: 5 of 7 controls in place; rating input score 71
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: -3.1%; rating input score 23; 23rd percentile among comparable filings
- Total-asset coverage ratio: 0.84; rating input score 38; 38th percentile among comparable filings
- Liabilities to assets ratio: 0.07; rating input score 38; 38th percentile among comparable filings
- Officer compensation ratio: 0%; rating input score 78; 78th percentile among comparable filings
Growth
- Program expense growth: 7% per year; rating input score 100; 46th percentile among comparable filings
- Revenue growth: 7.5% per year; rating input score 100; 51st percentile among comparable filings
- Asset growth: 12.8% per year; rating input score 100; 64th percentile among comparable filings
Details
- Where the money goes: 78.6% of revenue deployed · 76.2% of spending went to programs
- Governance: 9 of 9 board members independent · 5 of 7 filing controls reported
- Programs: 1 filed program accomplishment · $657K in reported program spending
- Leadership: top reported pay $0 · 10 people listed
- Consistency: 29 of 29 current checks pass
- Schedules: 4 filed schedules · includes major donors
- Filing history: 16 filing years from 2010 to 2025
- Contacts: How to reach this organization
- Money network: Resolved incoming and outgoing counterparties from filed money flows.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 8/100.
- High — Sustainability: Operating margin scored 23/100.
- Review — Accountability: Governance controls: Independent financial-statement audit not reported.
- Moderate — Sustainability: Total-asset coverage ratio scored 38/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 38/100.