Stop Soldier Suicide Inc
Nonprofit profile at a glance
- EIN
- 273512119
- IRS 990 coverage
- 2013–2024
- Forms available
- Form 990 2024, Form 990-N 2012
- Location
- Durham, NC, USA
- Phone
- 9195322440
- Rating
- 78
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Hot Line, Crisis Intervention Services
Reported finances
- Revenue
- $10,007,243
- Expenses
- $13,637,238
- Assets
- $3,449,536
- Liabilities
- $853,785
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
26 people listed
Executive titles in this filing
- RANDEL HOTLE (INTERIM CEO)
- CHRIS FORD (CEO/PRESIDEN)
Highest reported compensation
- RANDEL HOTLE (INTERIM CEO): $238,888 total reported compensation
- SONJA BATTEN (CCO): $229,707 total reported compensation
- KATHY KAUFFMANN (CDO): $216,765 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Stop soldier suicide's mission is to reduce service member & veteran suicide using enhanced data insights, focused client acquisition, and suicide-specific intervention services.
What it reported doing in 2024
To achieve our mission we provide suicide-specific telehealth care to veterans and service members at risk for suicide regardless of the branch in which they served or their discharge status. At-risk veterans can initiate help 24/7. Service is provided to all eligible clients at no cost. Stop soldier suicide has, in collaboration with an advisory council of the nation's leading suicide prevention experts, developed an innovative suicide intervention model that transcends episodic talk therapy to drill down into the root causes of suicidality. In addition to employing evidence-based treatment modalities centered on reducing suicidal thoughts and behaviors, we provide resource referrals and benefits assistance. The holistic, data-driven model is utilized to tailor care to each client's individual needs. This model is called roger wellness service. In fy2025, sss served 4,041 clients, including 3,873 new clients. For those at-risk clients requesting clinical treatment, we provided 15,250 hours of overall support, including 6,525 hours of direct, suicide-specific clinical care. More than 97% of clients served received an individualized safety plan to mitigate ongoing suicide risk. Follow-up surveys indicate that approximately 56% of sss clients who responded reported the support received from roger wellness prevented a suicide attempt. Roger has three key features: 1) best-in-class client identification and acquisition methods using proprietary online keyword searches to target digital advertisements that connect veterans and service members to immediate intervention and help; 2) comprehensive suicide risk assessment utilizing validated tools that effectively capture military history, trauma exposure, mental health, suicide attempt history, and specific plans for suicide while simultaneously building the therapeutic trust necessary to reduce risk; and 3) empirically-supported telemental health services delivered by highly-trained wellness coordinators employing validated tools and therapies to mitigate suicide risk, improve protective factors, and comprehensively help meet the needs of veterans and service members. All clients participate in comprehensive safety planning using state-of-the- science tools and practices. Additionally, stop soldier suicide is deeply involved in utilizing machine learning/artificial intelligence and advanced data analytics through our black box project. This initiative is designed to generate greater insights into the unique digital behaviors and online activity of high risk individuals and subgroups - both to inform more effective outreach and to enhance clinical risk identification. This project is made possible by loss survivors who temporarily loan their loved ones' digital devices, such as smartphones and tablets. Our team of forensic experts extracts and analyzes those data to identify trends and patterns related to acute suicidal crises.
Operating model
- Revenue model
- Donor-supported. 98% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 68
- Transparency & Controls: 84
- Accountability: 100
- Sustainability: 9
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 84.1%; rating input score 84
- Program expense ratio: 61.5%; rating input score 61
- Fundraising efficiency: $2.38 raised per $1 spent on fundraising; rating input score 8; 8th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 4 of 6 controls in place; rating input score 67
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -36.3%; rating input score 2; 2nd percentile among comparable filings
- Total-asset coverage ratio: 0.25; rating input score 6; 6th percentile among comparable filings
- Liabilities to assets ratio: 0.25; rating input score 52; 52nd percentile among comparable filings
- Officer compensation ratio: 25.7%; rating input score 2; 2nd percentile among comparable filings
Growth
- Program expense growth: 30.3% per year; rating input score 100; 95th percentile among comparable filings
- Revenue growth: 26.4% per year; rating input score 100; 95th percentile among comparable filings
- Asset growth: 24.1% per year; rating input score 100; 93rd percentile among comparable filings
Details
- Where the money goes: 84.1% of revenue deployed · 61.5% of spending went to programs
- Governance: 5 of 5 board members independent · 9 of 9 filing controls reported
- Programs: 2 filed program accomplishments · $8.4M in reported program spending
- Leadership: top reported pay $239K · 26 people listed · 4 of 6 pay-setting controls reported
- Consistency: 35 of 35 current checks pass
- Schedules: 6 filed schedules · includes major donors and executive pay
- Filing history: 12 filing years from 2013 to 2024
- Contacts: How to reach this organization
- Money network: 21 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 8/100.
- High — Sustainability: Operating margin scored 2/100.
- High — Sustainability: Total-asset coverage ratio scored 6/100.
- High — Sustainability: Officer compensation ratio scored 2/100.
- Review — Sustainability: Liabilities to assets ratio scored 52/100.