Stein Hospice Service Inc

Nonprofit profile at a glance

EIN
341411008
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
Cleveland, OH, USA
Phone
2163833755
Rating
71
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Hospices

Reported finances

Revenue
$11,442,587
Expenses
$11,329,339
Assets
$5,608,416
Liabilities
$1,054,732

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

10 people listed

Highest reported compensation

  • WILLIAM E FINN (VICE CHAIR): $632,953 total reported compensation
  • ROBERT ANCKER (CHIEF MEDICAL DIRECTOR): $378,543 total reported compensation
  • JEFFREY KOVACS (TREASURER): $309,763 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Hospice of the western reserve provides palliative end-of-life care, caregiver support, and bereavement services throughout northern Ohio. In celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality life, foster choice in end-of-life care and support effective grieving.

What it reported doing in 2024

Hospice care services are about providing people (adults and children) with a life-limiting illness, and their families with choices and dignity. Care is provided wherever the patients live; in their home, in a hospital, assisted living/long-term care facility or at two hospice house residential facilities. In 2024, stein hospice service provided 43,284 patient days. Care is provided by a team of paid staff and volunteers who are available 24-hours a-day, seven days a week. Additionally, bereavement services are provided for families for more than a year following the loss of a loved one.

Operating model

Revenue model
Earned-program. 91% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and program spending has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 73
  • Transparency & Controls: 84
  • Accountability: 72
  • Sustainability: 38
  • Growth: 0

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 79.7%; rating input score 80
  • Program expense ratio: 80.6%; rating input score 81
  • Fundraising efficiency: $3.16 raised per $1 spent on fundraising; rating input score 12; 12th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 60%; rating input score 60; 10th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 1%; rating input score 38; 38th percentile among comparable filings
  • Total-asset coverage ratio: 0.5; rating input score 15; 15th percentile among comparable filings
  • Liabilities to assets ratio: 0.19; rating input score 60; 60th percentile among comparable filings
  • Officer compensation ratio: 1.9%; rating input score 77; 77th percentile among comparable filings

Growth

  • Program expense growth: -9.4% per year; rating input score 0; 2nd percentile among comparable filings
  • Revenue growth: -6.5% per year; rating input score 0; 2nd percentile among comparable filings
  • Asset growth: -2.8% per year; rating input score 0; 5th percentile among comparable filings

Details

  • Where the money goes: 79.7% of revenue deployed · 80.6% of spending went to programs
  • Governance: 3 of 5 board members independent · 8 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $9.1M in reported program spending
  • Leadership: top reported pay $633K · 10 people listed · 4 of 6 pay-setting controls reported
  • Consistency: 30 of 30 current checks pass
  • Schedules: 7 filed schedules · includes major donors and executive pay
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: Resolved incoming and outgoing counterparties from filed money flows.
  • Related organizations: 5 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 12/100.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • Moderate — Sustainability: Operating margin scored 38/100.
  • High — Sustainability: Total-asset coverage ratio scored 15/100.
  • High — Growth: Asset growth scored 0/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.