SSM Health

What it reported doing in 2024

Ssm health businesses is the parent entity of ssm health's post acute division including its long-term care, home care and hospice services. Additionally, through 2024 ssm health businesses included the integrated health technologies division of ssm health.ssm home care strives to provide holistic and family-centered care. Ssm home care brings healing health care services into the homes of our patients, where family support and familiar surroundings can truly enhance recovery and healing. Ssm home care provides a variety of home care services to meet a variety of needs -when extended care is required after a hospital stay, as an alternative to a hospital admission, or instead of a nursing home or alternative care setting. Our services can be arranged quickly and efficiently by a single phone call and referrals can be made by physicians, case managers, social workers, family and friends, or by request from the patient. The healing services we offer at ssm home care include skilled nursing care, palliative care, home health aides/nurse assistants, occupational therapy, physical therapy, speech-language therapy, nutritional counseling, chronic disease and symptom management, and medical social work. Ssm hospice provides hospice care at a time when caring, comfort, assistance and special kind of healing are needed. It is a very special way of caring for people with a limited life expectancy. Hospice also provides comfort and guidance to care givers, families and friends of the patient. Hospice care gives individuals and their care givers a comforting alternative to the traditional hospital setting, making it possible for the terminally ill person to remain at home or in other familiar surroundings. The emphasis of ssm hospice is on preserving the dignity and improving the quality of life through symptom management which includes relief from emotional, spiritual, as well as physical pain. The ssm hospice team is recognized for our compassionate approach and quality nursing care. The team consists of registered nurses, counselors, pastors, social workers, home health aides, and volunteers to provide exceptional care. Ssm home care will strive to provide exceptional health care services to all persons in need regardless of their ability to pay. All billing and collection policies and practices will reflect the mission and values of ssmh, including our special concern for people who are poor and vulnerable. Charity care is provided to patients based on a sliding scale for household incomes up to four times the federal poverty level. Patients whose household income is not more than two times the federal poverty level are eligible for free hospital services. In addition, an exception to the sliding scale is provided for a patient's balance due if the amount is too large to be reasonable paid through an installment plan over four years given the family income and expenses. Ssm integrated health technologies division (ssmiht) works closely with ssm hospitals to provide assistance in their health care ministry, including providing technology assistance to their health community activities as appropriate. Ssmiht has one primary service, information technology (iht), which provides the highest standard of maintenance, equipment management, and technology assessment. This service enables ssm caregivers to provide safe and reliable service to our patients. These services aid in reducing cost of the healthcare services of ssm ministries. Iht supports all the information systems, telecommunication and network infrastructure for all of ssm. This includes support of a wide range of applications. Clinical applications provide the information systems used by the acute care facilities to serve ssm's patients and include a fully integrated electronic health record, patient registration, patient accounting, physician connectivity, and multiple other applications. Also included in the clinical systems group are applications utilized by our non-acute car

Financial Efficiency

• Mission deployment rate: 99.1%; rating input score 99
• Program expense ratio: 86%; rating input score 86
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 92.9%; rating input score 93; 17th percentile among comparable filings
• Pay-setting controls: 0 of 6 controls in place; rating input score 0
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Missing
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 0%; rating input score 0; 4th percentile among comparable filings
• Governance controls: 7 of 9 controls in place; rating input score 78
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Fail
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -15.3%; rating input score 5; 5th percentile among comparable filings
• Total-asset coverage ratio: 0.9; rating input score 36; 36th percentile among comparable filings
• Liabilities to assets ratio: 0.13; rating input score 79; 79th percentile among comparable filings
• Officer compensation ratio: 3.5%; rating input score 31; 31st percentile among comparable filings

Growth

• Program expense growth: 4.6% per year; rating input score 100; 37th percentile among comparable filings
• Revenue growth: 3.5% per year; rating input score 100; 27th percentile among comparable filings
• Asset growth: 2.3% per year; rating input score 100; 16th percentile among comparable filings