Spectrum Health Services
Legal name: Spectrum Health Services Inc
Nonprofit profile at a glance
- EIN
- 231686225
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- Philadelphia, PA, USA
- Phone
- 2154712761
- Rating
- 83
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Public Health Program (Includes General Health and Wellness Promotion Services)
Reported finances
- Revenue
- $26,680,479
- Expenses
- $28,426,030
- Assets
- $35,332,311
- Liabilities
- $14,804,059
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
35 people listed
Executive titles in this filing
- VERONICA HILL-MILBOURNE (PRESIDENT & CEO)
Highest reported compensation
- VERONICA HILL-MILBOURNE (PRESIDENT & CEO): $402,540 total reported compensation
- JOANNE BRICE (CHIEF MEDICAL OFFICER): $323,192 total reported compensation
- KAREN L GRAVES (CFO (UNTIL 7/25)): $267,483 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To provide comprehensive, high-quality, and accessible healthcare services to the residents of the Philadelphia area, regardless of their ability to pay.
What it reported doing in 2024
Spectrum helth services, inc. Provides both medical and clinical services to patients regardless of ability to pay.medical services: spectrum health services, inc. Has provided health care services that are responsive to community needs for over 57 years. Spectrum's model of care provides for all ages and for the complexity of medical and social issues experienced by the patients served, regardless of age, race, religion, and/or ability to pay.the haverford ave, broad street, reed street, and cottman health centers provide primary and preventive services, including infant, child and adolescent services, and family planning services, services related to chronic illness, diagnostic testing and screening through an on-site clia laboratory, hearing and vision testing, prescription assistance and referrals, and children's oral health screening on-site. Spectrum health services saw patients with 45,182 visits.clinical services: spectrum's core medical services are supported with programs and services for adolescent health, geriatric health, HIV/AIDS outreach and primary care and specialized case management services for people with diabetes, cardiovascular problems, hypertension, and asthma. Behavioral health services are embedded in primary care and referrals are made for dental health care for adults and children. Nutrition and health education are provided by a registered nutritionist and certified health educator in conjunction with the primary care providers. Dietitian services are available for patients requiring this service. Shs' site has a level 2 laboratory that performs in-house clia testing. Shs clinical staff are on call 24 hours, 7 days a week. Enabling services are provided through the case management department. Spectrum also has two pharmacies operating out of our haverford and cottman locations, available to all patients. Spectrum health services saw patients with 4,059 visits.
Operating model
- Revenue model
- Earned-program. 85% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 96% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 75
- Transparency & Controls: 88
- Accountability: 100
- Sustainability: 26
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 86.8%; rating input score 87
- Program expense ratio: 81.4%; rating input score 81
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Pass
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -6.5%; rating input score 14; 14th percentile among comparable filings
- Total-asset coverage ratio: 1.24; rating input score 44; 44th percentile among comparable filings
- Liabilities to assets ratio: 0.42; rating input score 35; 35th percentile among comparable filings
- Officer compensation ratio: 10.3%; rating input score 19; 19th percentile among comparable filings
Growth
- Program expense growth: 12.9% per year; rating input score 100; 79th percentile among comparable filings
- Revenue growth: 11.6% per year; rating input score 100; 79th percentile among comparable filings
- Asset growth: 11.2% per year; rating input score 100; 70th percentile among comparable filings
Details
- What they do: 7 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 86.8% of revenue deployed · 81.4% of spending went to programs
- Governance: 15 of 15 board members independent · 9 of 9 filing controls reported
- Programs: 2 filed program accomplishments · $23.1M in reported program spending
- Leadership: top reported pay $403K · 35 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 3 contractors listed · $416K reported
- Consistency: 38 of 38 current checks pass
- Schedules: 7 filed schedules · includes major donors, grants, and executive pay
- Filing history: 15 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 14 filed money-flow records
- Related organizations: 4 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Operating margin scored 14/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 44/100.
- High — Sustainability: Officer compensation ratio scored 19/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 35/100.