Special Transit Service Inc

Nonprofit profile at a glance

EIN
020343287
IRS 990 coverage
2009–2012
Forms available
Form 990 2012
Location
Manchester, NH, USA
Phone
6036238863
Rating confidence
Limited
Sector
Centers to Support the Independence of Specific Populations

Reported finances

Revenue
$4,432,855
Expenses
$4,255,182
Assets
$0
Liabilities
$0

Source: IRS Form 990. Selected filing: tax year 2012. Amounts in USD.

Leadership & pay

14 people listed

Source: IRS Form 990. Selected filing: tax year 2012. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

As a subsidiary of easter seals, special transit service, inc. Provides exceptional services to ensure that all people with disabilities or special needs and their families have equal opportunities to live, learn, work and plan in their communities.

What it reported doing in 2012

Special transit service (sts), a subsidiary of easter seals nh, has been a provider of quality transportation since 1980 and is committed to creating transportation solutions that open doors to independence for nh residents. Sts has developed partnerships with human service and municipal agencies that benefit our community and constantly strives to coordinate and consolidate specialized transportation in the greater manchester area. Easter seals nh sts provides transportation with an operational fleet of more than 80 specially-equipped vehicles and serves over 3,000 individuals annually with 300,000 trips covering over 2 million miles. Sts is certified and licensed by the nh department of safety, health and human services, ems, american red cross, national safety council, and the new vehicle operators are professionally trained in defensive driving and passenger assistance techniquesoperators sensitive to the needs of individuals with disabilities and the elderly door-to-door individualized service available passenger monitors, when requiredcost-efficient pricinglift-equipped vans and buses staff receives extensive training and complies with department of transportation regulations, including drug screeninglicensed to provide medicaid approved wheelchair rehabilitation transportationcollaboration with school districts on behavior management issues and provides specialized training to its staffhampshire department of transportation.as part of its mission, sts provides transportation for numerous programs. Sts provides door-to-door transportation with passenger assistance available for the frail and isolated elderly, as well as individuals with special needs and disabilities, allowing them to gain greater independence and stay involved in their communities. Sts vehicles are available for charter by groups, individuals and other agencies and offer considerable savings in money and time. In addition to transporting over 750 special education students on a daily basis for the city of manchester.

Operating model

Revenue model
Earned-program. 97% of the money available for current operations came from fees and other program revenue.
Distribution model
Cannot be determined from the filing. The filing does not provide enough consistent spending detail to tell whether the nonprofit works directly or through others.

The verdict

- The available evidence is not sufficient to produce an overall rating for this filing. This is not a warning sign.

Rating breakdown

  • Financial Efficiency: NotEnoughData
  • Transparency & Controls: 88
  • Accountability: 100
  • Sustainability: 30
  • Growth: 40

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: Limited
  • Program expense ratio: Limited
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 60th percentile among comparable filings
  • Pay-setting controls: 5 of 6 controls in place; rating input score 83
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 65th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 4%; rating input score 57; 57th percentile among comparable filings
  • Total-asset coverage ratio: 0; rating input score 0; 0th percentile among comparable filings
  • Liabilities to assets ratio: Limited
  • Officer compensation ratio: 8.1%; rating input score 28; 28th percentile among comparable filings

Growth

  • Program expense growth: Limited
  • Revenue growth: 4.9% per year; rating input score 100; 57th percentile among comparable filings
  • Asset growth: -40.2% per year; rating input score 0; 2nd percentile among comparable filings

Details

  • Where the money goes: Financial trends and filed revenue, expense, asset, and liability detail
  • Governance: 7 of 7 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $4.2M in reported program spending
  • Leadership: top reported pay $514K · 14 people listed · 5 of 6 pay-setting controls reported
  • Consistency: 23 of 23 current checks pass
  • Schedules: 6 filed schedules · includes executive pay
  • Filing history: 4 filing years from 2009 to 2012
  • Related organizations: 10 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Total-asset coverage ratio scored 0/100.
  • Review — Sustainability: Operating margin scored 57/100.
  • High — Sustainability: Officer compensation ratio scored 28/100.