Southland Integrated Services Inc

Nonprofit profile at a glance

EIN
953403526
IRS 990 coverage
2011–2024
Forms available
Form 990 2024, Form 990-T 2024
Location
Garden Grove, CA, USA
Phone
7146207001
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate

Reported finances

Revenue
$13,398,149
Expenses
$9,742,289
Assets
$34,520,422
Liabilities
$4,034,350

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

15 people listed

Executive titles in this filing

  • TRICIA THAO NGUYEN (CEO)

Highest reported compensation

  • TRICIA THAO NGUYEN (CEO): $277,843 total reported compensation
  • THUY ANH NGUYEN (CMO): $209,950 total reported compensation
  • PHUONG THI NGUYEN (NURSE PRACTICIONER): $193,763 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Provide medical, dental, behavioral health & other social services to the orange county community.

What it reported doing in 2024

Our mission is to improve the well-being of orange countys diverse population through outreach, education and community health services. We are a trusted and dependable community resource for more than 40 years providing programs and services that advocate, support, and strengthen families in orange county. Our federally qualified health center (fqhc) integrates behavioral health services and comprehensive social service programs with medical and dental services dedicated to serving the needs of the most vulnerable residents of orange county.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and most voting board members are independent. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and some filed totals do not add up.

Rating breakdown

  • Financial Efficiency: 75
  • Transparency & Controls: 65
  • Accountability: 100
  • Sustainability: 75
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 66.5%; rating input score 66
  • Program expense ratio: 84.6%; rating input score 85
  • Fundraising efficiency: $206.16 raised per $1 spent on fundraising; rating input score 90; 90th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 27.3%; rating input score 87; 87th percentile among comparable filings
  • Total-asset coverage ratio: 3.54; rating input score 79; 79th percentile among comparable filings
  • Liabilities to assets ratio: 0.12; rating input score 71; 71st percentile among comparable filings
  • Officer compensation ratio: 10.7%; rating input score 18; 18th percentile among comparable filings

Growth

  • Program expense growth: 8.3% per year; rating input score 100; 63rd percentile among comparable filings
  • Revenue growth: 9.7% per year; rating input score 100; 73rd percentile among comparable filings
  • Asset growth: 14.5% per year; rating input score 100; 79th percentile among comparable filings

Details

  • Where the money goes: 66.5% of revenue deployed · 84.6% of spending went to programs
  • Governance: 10 of 10 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $8.2M in reported program spending
  • Leadership: top reported pay $278K · 15 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 2 contractors listed · $245K reported
  • Consistency: 29 of 30 current checks pass · 1 finding to review
  • Schedules: 5 filed schedules · includes major donors and executive pay
  • Filing history: 13 filing years from 2011 to 2024
  • Contacts: How to reach this organization
  • Money network: 5 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • High — Sustainability: Officer compensation ratio scored 18/100.