Southern Ohio Medical Center

What it reported doing in 2024

What we do: southern Ohio medical center is an active member of the communities it serves and is involved in various programs and activities throughout the area. Community is what drives somc to achieve excellence in healthcare and to make a difference in the lives of those around us. The economic, educational, recreational and cultural activities of the local area show the wide sweep of somc's community involvement and their efforts to build and maintain strong relationships. All patients are treated reguardless of their ability to pay.it's through these relationships that somc has been recognized for many outstanding accomplishments, receiving such notable honors as ancc's magnet recognition, osha's vpp star status, press ganey's distinctive workplace award, as well as being named one of fortune's 100 best companies to work for. Key decisions made at somc are guided by five strategic values: safety, quality, service, teamwork and finance. Relationships shape many facets of customer service and the care that is provided within the hospital. It is the hospital's goal to listen and partner with customers to make a difference to those we serve. Additional feedback is also gathered through focus groups conducted by the somc community relations department, as well as the somc executive team's ""open door policy,"" which both provide the opportunity to gather information and suggestions to improve hospital services and understand technological needs. Somc partners with the national research corporation (nrc) to provide transitional care support following acute and ambulatory encounters. Nrc's connect care transitions platform performs post-discharge call-backs, leveraging automated outreach to contact patients in the critical timeframe of 24-72 hours after leaving our facility. The natural voice recognition follow-up call seeks out opportunities to improve the patient experience through addressing any remaining service concerns or clinical questions after discharge. Any concerns identified trigger an alert from the care transitions solution to an rn member of our clinical case manger team who personally returns a call for resolution or triaging. Call prompts address key issues after discharge such as prescriptions, follow-up appointments, discharge instructions, worsening health status, service concerns, post-procedural pain, etc. The connect program impacts somc's strategic values by reducing readmissions, improving patient experience and perceptions of care, and improving quality and safety outcomes. As a function of the clinical case management department, connect serves to improve clinical integration by bridging the gaps between acute, emergent, and procedural settings and the patient's home environment.somc establishes working relationships with organizations throughout the tri-state area to focus on the health and wellness of the community. Somc and its employees participate in a variety of community-based organizations including the scioto county health coalition, the portsmouth area chamber of commerce, rotary club, southern Ohio performing arts association, the portsmouth area arts council, literacy programs, school boards, committees and churches. Other participatory programs include local little league groups, leadership portsmouth, task force on domestic violence, portsmouth kiwanis service club, scioto residential services board, paramedic advisory board, salvation army, habitat for humanity and choice housing for the developmentally disabled. Somc also maintains close relationships with southern Ohio correctional facility ministries, arthritis foundation, medical reserve corp, parish nurse network, southern Ohio diabetes coalition, portsmouth bicentennial board, the shawnee state university board and the southern Ohio correctional facility community advisory board. Somc has opened 6 pharmacy to serve the public. They are located in wheelersburg, south campus, main campus, vanceburg, west union, waverly, ironton and o

Financial Efficiency

• Mission deployment rate: 69.8%; rating input score 70
• Program expense ratio: 80.1%; rating input score 80
• Fundraising efficiency: $1.12 raised per $1 spent on fundraising; rating input score 3; 3rd percentile among comparable filings

Transparency & Controls

• Consistency checks: 92.3%; rating input score 92; 12th percentile among comparable filings
• Pay-setting controls: 4 of 6 controls in place; rating input score 67
  • Compensation committee: Pass
  • Independent consultant: Pass
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 70.6%; rating input score 71; 14th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 58.3%; rating input score 58; 16th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 12%; rating input score 77; 77th percentile among comparable filings
• Total-asset coverage ratio: 1.21; rating input score 46; 46th percentile among comparable filings
• Liabilities to assets ratio: 0.29; rating input score 57; 57th percentile among comparable filings
• Officer compensation ratio: 0.9%; rating input score 77; 77th percentile among comparable filings

Growth

• Program expense growth: 6.5% per year; rating input score 100; 53rd percentile among comparable filings
• Revenue growth: 5.7% per year; rating input score 100; 49th percentile among comparable filings
• Asset growth: 3.4% per year; rating input score 100; 23rd percentile among comparable filings