Southern Maine Agency on Aging

What it reported doing in 2024

We extended our adult day program for older adults living with memory loss from one to two locations, Biddeford and Springvale. We continued to expand our service delivery offerings for many of our services, including Family Caregiver Support Groups and Training, Health and Wellness Classes, Health Insurance Counseling, Information and Assistance, Money Minders, and Nutrition Counseling.We reintroduced the Independent Housing with Services Program (IHSP). The IHSP provides comprehensive services that are delivered on site to help individuals live as independently as possible. Services include service coordination, care management, housekeeping, chore assistance services, and other services to help individuals maintain independence. Vaccine initiative is a collaboration of the five Maine Agencies on Aging to educate Mainers over 60 years old about the importance of staying up-to-date on immunizations, including COVID-19, Flu, RSV and Pneumonia vaccines. The Agencies on Aging offer clinics in communities across Maine to help Mainers get immunized. This initiative was completed in FY25.Community Connections is a pilot program and is a collaboration of the five Maine Agencies on Aging to support people residing in the community and help prevent or delay use of institutional services. We introduced the Respite Care Companion Program with grant funding from the National Community Care Corps. Volunteers are matched with older adults who have difficulty living independently and their family caregivers. During consistent, weekly visits from the volunteer, care recipients enjoy social connection while caregivers receive respite to improve their mental, emotional, physical, and financial health, and their ability continue supporting their loved ones at home.The Alzheimer's Disease Programs Initiative (ADPI) grant has supported the implementation of several new dementia-focused services at SMAA. The ADPI-funded Compass Program is a new care coordination service providing education, tools, and resource navigation for the caregivers of individuals living with dementia. The grant also funds expanded dementia-competency training for our staff, volunteers, and community partners; these trainings include a 3-part series for Direct Support Professionals serving individuals with intellectual and developmental disabilities, as well as Gatekeeper Training for our Meals on Wheels staff and volunteers. Additionally, the ADPI grant has supported the development of a new Adult Day Program at our Portland Campus, which provides structured support and socialization for individuals living with dementia, as well as respite for caregivers.

Financial Efficiency

• Mission deployment rate: 79.7%; rating input score 80
• Program expense ratio: 81%; rating input score 81
• Fundraising efficiency: $20.19 raised per $1 spent on fundraising; rating input score 59; 59th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: 4 of 6 controls in place; rating input score 67
  • Compensation committee: Missing
  • Independent consultant: Pass
  • Other Form 990s reviewed: Missing
  • Written employment contract: Pass
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 8 of 9 controls in place; rating input score 89
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 1.7%; rating input score 40; 40th percentile among comparable filings
• Total-asset coverage ratio: 1.13; rating input score 41; 41st percentile among comparable filings
• Liabilities to assets ratio: 0.41; rating input score 26; 26th percentile among comparable filings
• Officer compensation ratio: 5.3%; rating input score 51; 51st percentile among comparable filings

Growth

• Program expense growth: 0.6% per year; rating input score 100; 16th percentile among comparable filings
• Revenue growth: 0.7% per year; rating input score 100; 14th percentile among comparable filings
• Asset growth: 3.4% per year; rating input score 100; 26th percentile among comparable filings