Southern Harbor Eldercare Services

Nonprofit profile at a glance

EIN
320451503
IRS 990 coverage
2017–2024
Forms available
Form 990 2024, Form 990-N 2016
Location
North Haven, ME, USA
Phone
2078672345
Rating
79
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Human Service Organizations

Reported finances

Revenue
$578,198
Expenses
$507,079
Assets
$4,302,409
Liabilities
$766,666

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

14 people listed

Executive titles in this filing

  • Mary Terry (Vice President)
  • Kathi Lovell (President)

Highest reported compensation

  • LINDSEY BEVERAGE (ADMINISTRATOR): $22,443 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Our mission is to provide high quality on-island care in a safe, nurturing, and truly residential environment for year-round and seasonal members of the north haven community who cannot remain in their longtime homes.

What it reported doing in 2024

The organization operates a licensed Level III Residential Care Facility, providing individualized residential and respite care services for older adults. Services are delivered by trained nursing and support staff who assist residents with daily living needs, health management, and personal well-being.Southern Harbor House, which opened to residents in early 2019, served 3-6 residents during the reporting year. The program offers a holistic approach to elder care, supporting residents with daily activities, social and recreational engagement, and community involvement. Transportation is provided for appointments, events, and personal outings across the island. Besides providing a home to up to 6 full time and seasonal elderly residents at a time, Southern Harbor House provided respite care, underwent a leadership transition, improved medical billing, and began implementation of an electronic health record system.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and revenue has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 73
  • Transparency & Controls: 86
  • Accountability: 88
  • Sustainability: 68
  • Growth: 60

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 75.8%; rating input score 76
  • Program expense ratio: 82.2%; rating input score 82
  • Fundraising efficiency: $7.24 raised per $1 spent on fundraising; rating input score 28; 28th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 91.7%; rating input score 92; 12th percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 5 of 7 controls in place; rating input score 71
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 12.3%; rating input score 66; 66th percentile among comparable filings
  • Total-asset coverage ratio: 8.48; rating input score 91; 91st percentile among comparable filings
  • Liabilities to assets ratio: 0.18; rating input score 33; 33rd percentile among comparable filings
  • Officer compensation ratio: 4.4%; rating input score 54; 54th percentile among comparable filings

Growth

  • Program expense growth: 21.6% per year; rating input score 100; 84th percentile among comparable filings
  • Revenue growth: -15.2% per year; rating input score 0; 2nd percentile among comparable filings
  • Asset growth: 9.6% per year; rating input score 100; 58th percentile among comparable filings

Details

  • Where the money goes: 75.8% of revenue deployed · 82.2% of spending went to programs
  • Governance: 13 of 13 board members independent · 5 of 7 filing controls reported
  • Programs: 1 filed program accomplishment · $417K in reported program spending
  • Leadership: top reported pay $22K · 14 people listed
  • Consistency: 27 of 28 current checks pass · 1 finding to review
  • Schedules: 4 filed schedules · includes major donors
  • Filing history: 8 filing years from 2017 to 2024
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 28/100.
  • High — Growth: Revenue growth scored 0/100.
  • Review — Accountability: Governance controls: Independent financial-statement audit not reported.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • Moderate — Sustainability: Liabilities to assets ratio scored 33/100.
  • Review — Sustainability: Officer compensation ratio scored 54/100.