South Shore Mental Health Center Inc

Nonprofit profile at a glance

EIN
042677185
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
Braintree, MA, USA
Phone
6178471950
Rating
82
Verdict
STRONG
Rating confidence
Moderate
Sector
Residential Mental Health Treatment

Reported finances

Revenue
$44,871,517
Expenses
$47,512,128
Assets
$34,890,664
Liabilities
$25,038,426

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

19 people listed

Executive titles in this filing

  • Susan Coakley (President/CEO (Eff. 10/24))
  • Janice Sullivan (Interim CEO/Chief Strat & Comm Officer (Eff 10/24))

Highest reported compensation

  • Dr Andres Chaparro Rincon (Medical Director & Chief Psychiatrist): $356,218 total reported compensation
  • Minghui Johnson (Treasurer/CFO): $286,983 total reported compensation
  • Janice Sullivan (Interim CEO/Chief Strat & Comm Officer (Eff 10/24)): $278,092 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Our mission is to make emotional well-being essential to overall health and building a supportive community for all, through effective, integrated care that is tailored to the way those we serve live. Aspire Health Alliance is helping to pioneer a new approach to behavioral health across the lifespan providing a continuum of care that is proactive, coordinated, available through multiple access points and integrated with medical care. Our mission, vision and values highlight our belief that mental health is the foundation of a person's overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health.

What it reported doing in 2024

The Center provided the following services during 2025: Crisis Intervention - adult - 573 encounters; Crisis Intervention - youth - 518 encounters; Crisis Stabilization - 2,226 bed days; Day Treatment Program - 74,866 hours; Dialectical Behavior Therapy - 34 clients; Early Intervention Program - 24,395 hours; Outpatient Services - 73,204 hours; Adult Community Clinical Services (ACCS) - 119,236 bed days; Intensive Community Support - 3,686 bed days.

Operating model

Revenue model
Other-operating. 97% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 77
  • Transparency & Controls: 85
  • Accountability: 100
  • Sustainability: 24
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 87.9%; rating input score 88
  • Program expense ratio: 82.8%; rating input score 83
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 93.3%; rating input score 93; 14th percentile among comparable filings
  • Pay-setting controls: 5 of 6 controls in place; rating input score 83
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -5.9%; rating input score 15; 15th percentile among comparable filings
  • Total-asset coverage ratio: 0.73; rating input score 26; 26th percentile among comparable filings
  • Liabilities to assets ratio: 0.72; rating input score 17; 17th percentile among comparable filings
  • Officer compensation ratio: 3.6%; rating input score 63; 63rd percentile among comparable filings

Growth

  • Program expense growth: 3.3% per year; rating input score 100; 28th percentile among comparable filings
  • Revenue growth: 3.2% per year; rating input score 100; 27th percentile among comparable filings
  • Asset growth: 10.4% per year; rating input score 100; 67th percentile among comparable filings

Details

  • Where the money goes: 87.9% of revenue deployed · 82.8% of spending went to programs
  • Governance: 12 of 12 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $39.4M in reported program spending
  • Leadership: top reported pay $356K · 19 people listed · 5 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $2.4M reported
  • Consistency: 35 of 36 current checks pass · 1 finding to review
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 7 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 15/100.
  • High — Sustainability: Total-asset coverage ratio scored 26/100.
  • High — Sustainability: Liabilities to assets ratio scored 17/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.