Soldiers Best Friend
Nonprofit profile at a glance
- EIN
- 274665797
- IRS 990 coverage
- 2015–2025
- Forms available
- Form 990 2025
- Location
- Peoria, AZ, USA
- Phone
- 6232186486
- Rating
- 79
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Human Service Organizations
Reported finances
- Revenue
- $2,226,011
- Expenses
- $1,436,160
- Assets
- $6,364,048
- Liabilities
- $43,795
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
12 people listed
Executive titles in this filing
- MIK MILEM (EXECUTIVE DIRECTOR)
- KELLY FINNELL (PAST PRESIDENT)
- BRIAN RIVELAND (PRESIDENT)
- SUSAN CRAWFORD (VICE-PRESIDENT)
Highest reported compensation
- MIK MILEM (EXECUTIVE DIRECTOR): $125,557 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
The organization provides service/therapeutic companion dog training for veterans living with combat-related post traumatic stress disorder or traumatic brain injury . Our program is Arizona-based, providing life-changing services for eligible veterans and Arizona homeless dogs.
What it reported doing in 2025
In 2025, we concentrated on expanding our service/therapeutic companion dog training program. As a testament to this, during the year we accepted 100 new veterans into the program, introduced a new training site and facility in Kingman, AZ, and launched the Prison Dog Training Program at Perryville. In 2025, the program served 221 veterans, rescued 85 dogs from local shelters, provided 3,544 training hours to veteran/dog teams, and celebrated the graduation of 51 veteran/dog teams from the program. Provided at no cost to eligible veterans, each veteran/dog team trains a minimum of 6 months. Providing this life-changing service includes: comprehensive application process, dog adoptions, fostering, professional training & testing, veterinary care, and providing equipment/supplies & support to help ensure program completion. As part of our program, we offer mentorship and operation graduate training (OGT) classes. The mentorship program pairs graduates with teams-in-training to help guide them through the program. The OGT classes are provided for graduates who want further training for their dogs. Our program serves as a parallel support plan to each veterans medical treatment & aims to lessen their symptoms of PTSD or TBI. A biennial survey of all graduates was conducted in 2024 to gather data about the programs effectiveness & attest to the significant impact on the lives of graduates & their families. Results include: 94% reported their service/therapeutic companion dog improved their overall quality of life, 89% positive impact on social activities, 71% a positive impact on their relationships with family & others. OF respondents who experienced suicidal thoughts prior to beginning trainings, 83% reported a reduction in those thoughts.
Operating model
- Revenue model
- Donor-supported. 85% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - The filed numbers largely add up and a large share of total spending goes to programs. A relatively small share of available resources goes toward mission work and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 60
- Transparency & Controls: 92
- Accountability: 95
- Sustainability: 77
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 50.2%; rating input score 50
- Program expense ratio: 74.4%; rating input score 74
- Fundraising efficiency: $23.92 raised per $1 spent on fundraising; rating input score 64; 64th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 7 of 8 controls in place; rating input score 88
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 35.5%; rating input score 85; 85th percentile among comparable filings
- Total-asset coverage ratio: 4.43; rating input score 78; 78th percentile among comparable filings
- Liabilities to assets ratio: 0.01; rating input score 81; 81st percentile among comparable filings
- Officer compensation ratio: 8.7%; rating input score 37; 37th percentile among comparable filings
Growth
- Program expense growth: 12.9% per year; rating input score 100; 70th percentile among comparable filings
- Revenue growth: 9.4% per year; rating input score 100; 63rd percentile among comparable filings
- Asset growth: 13.5% per year; rating input score 100; 70th percentile among comparable filings
Details
- Where the money goes: 50.2% of revenue deployed · 74.4% of spending went to programs
- Governance: 11 of 11 board members independent · 7 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $1.1M in reported program spending
- Leadership: top reported pay $126K · 12 people listed
- Consistency: 32 of 32 current checks pass
- Schedules: 5 filed schedules · includes major donors
- Filing history: 11 filing years from 2015 to 2025
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Financial Efficiency: Mission deployment rate scored 50/100.
- Review — Accountability: Governance controls: Form 990 shared with the board not reported.
- Moderate — Sustainability: Officer compensation ratio scored 37/100.