Sisters of Mercy Urgent Care Inc

Nonprofit profile at a glance

EIN
561463611
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
Asheville, NC, USA
Phone
8282813498
Rating
75
Verdict
SUPPORTED
Rating confidence
Moderate
Affiliation
Christianity

Official website

Reported finances

Revenue
$12,657,137
Expenses
$12,402,072
Assets
$14,257,911
Liabilities
$4,065,889

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

21 people listed

Executive titles in this filing

  • Rachel Sossoman (President and CEO)
  • Paige Blankenship (Vice President of Finance and Information Systems)

Highest reported compensation

  • Elizabeth McCarty MD (Medical Director): $249,042 total reported compensation
  • Rachel Sossoman (President and CEO): $190,484 total reported compensation
  • Grace Barnwell (Director of Clinical Operations): $159,065 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Sisters of Mercy Urgent Care supports the endeavors of the Sisters of Mercy of the Americas, South Central Community through delivery of excellent ambulatory healthcare services. Urgent Care is a category of walk-in clinic focused on the delivery of immediate care in a dedicated medical facility outside of a traditional emergency room.

What it reported doing in 2024

Sisters of Mercy Urgent Care, dba Mercy Urgent Care provided patient care equating to 78,403 visits for FY25 which included Worker's Comp Injury Visits, Employer Paid Services and privately paid patient visits. Our 8 locations collectively provided $82,253 in free or reduced care (cost basis) through our compassionate/charity care program and wrote off $267,002 in bad debt. Of the 78,403 visits that SOMUC saw throughout FY25, 14,930 or 9% were services provided to employers in western North Carolina. Our employer service outreach provides assistance to local employers for workplace incident management, screening, and testing to assist companies to be in compliance and have a healthier workforce.

Operating model

Revenue model
Other-operating. 86% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and some related-organization disclosures are missing.

Rating breakdown

  • Financial Efficiency: 74
  • Transparency & Controls: 65
  • Accountability: 95
  • Sustainability: 39
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 82.1%; rating input score 82
  • Program expense ratio: 83.8%; rating input score 84
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Scored; rating input score 0

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 2%; rating input score 42; 42nd percentile among comparable filings
  • Total-asset coverage ratio: 1.15; rating input score 41; 41st percentile among comparable filings
  • Liabilities to assets ratio: 0.29; rating input score 48; 48th percentile among comparable filings
  • Officer compensation ratio: 10.9%; rating input score 17; 17th percentile among comparable filings

Growth

  • Program expense growth: 7.8% per year; rating input score 100; 60th percentile among comparable filings
  • Revenue growth: 3.5% per year; rating input score 100; 30th percentile among comparable filings
  • Asset growth: 10.2% per year; rating input score 100; 66th percentile among comparable filings

Details

  • Where the money goes: 82.1% of revenue deployed · 83.8% of spending went to programs
  • Governance: 8 of 8 board members independent · 8 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $10.4M in reported program spending
  • Leadership: top reported pay $249K · 21 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 43 of 43 current checks pass
  • Schedules: 7 filed schedules · includes major donors, executive pay, and related organizations
  • Filing history: 11 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 9 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Transparency & Controls: Related-party transparency scored 0/100.
  • Moderate — Sustainability: Operating margin scored 42/100.
  • Review — Accountability: Governance controls: Form 990 shared with the board not reported.
  • Moderate — Sustainability: Total-asset coverage ratio scored 41/100.
  • High — Sustainability: Officer compensation ratio scored 17/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 48/100.