Family Lives
Legal name: Shriver Nursing Services Inc
Nonprofit profile at a glance
- EIN
- 542063425
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Westborough, MA, US
- Phone
- 508-475-0493
- Rating
- 67
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Nursing, Convalescent Facilities
Reported finances
- Revenue
- $17,236,687
- Expenses
- $12,867,374
- Assets
- $15,388,593
- Liabilities
- $1,220,071
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
13 people listed
Executive titles in this filing
- ANDRE BLANCHET (PRESIDENT)
Highest reported compensation
- CAROLYN BRENNAN (TREASURER): $281,032 total reported compensation
- JULIE KHOURIE (NURSE STAFF): $257,435 total reported compensation
- MARIE HARDY (NURSE STAFF): $199,308 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Our mission is to provide professional, reliable, competent and compassionate home health care services to people who have complex health care challenges. These services are essential to safeguarding the home lives of the people we serve and to preserving their family unit. We believe in the dignity of the human person, the positive impact of families and their expectation of superior home health care services.
What it reported doing in 2024
Home health services were provided to approximately 74 individuals during the fiscal year. By the end of the year, approximately 2,900 hours per week of nursing services were provided. In addition, training and education were provided to families, clinicians, and other stakeholders in the patients' lives.
Operating model
- Revenue model
- Earned-program. 83% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Program spending has declined or grown slowly and revenue has declined or grown slowly.
Rating breakdown
- Financial Efficiency: 63
- Transparency & Controls: 66
- Accountability: 88
- Sustainability: 65
- Growth: 20
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 62.2%; rating input score 62
- Program expense ratio: 85%; rating input score 85
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 1 of 6 controls in place; rating input score 17
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 87.5%; rating input score 88; 20th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 25.3%; rating input score 86; 86th percentile among comparable filings
- Total-asset coverage ratio: 1.2; rating input score 43; 43rd percentile among comparable filings
- Liabilities to assets ratio: 0.08; rating input score 77; 77th percentile among comparable filings
- Officer compensation ratio: 10.1%; rating input score 20; 20th percentile among comparable filings
Growth
- Program expense growth: -1% per year; rating input score 0; 8th percentile among comparable filings
- Revenue growth: -0.5% per year; rating input score 0; 7th percentile among comparable filings
- Asset growth: 6.8% per year; rating input score 100; 48th percentile among comparable filings
Details
- What they do: 2 programs and campaigns described on the official site
- Where the money goes: 62.2% of revenue deployed · 85% of spending went to programs
- Governance: 7 of 8 board members independent · 8 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $10.9M in reported program spending
- Leadership: top reported pay $281K · 13 people listed · 1 of 6 pay-setting controls reported
- Consistency: 28 of 28 current checks pass
- Schedules: 5 filed schedules · includes executive pay
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 8 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Growth: Program expense growth scored 0/100.
- High — Growth: Revenue growth scored 0/100.
- Review — Accountability: Governance controls: Form 990 shared with the board not reported.
- Moderate — Sustainability: Total-asset coverage ratio scored 43/100.
- High — Sustainability: Officer compensation ratio scored 20/100.