Shepherd's Hope Inc
Nonprofit profile at a glance
- EIN
- 593420727
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024
- Location
- Winter Garden, FL, USA
- Phone
- 4078766699
- Rating
- 71
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Ambulatory Health Center, Community Clinic
Reported finances
- Revenue
- $2,301,650
- Expenses
- $2,954,552
- Assets
- $7,906,887
- Liabilities
- $220,107
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
27 people listed
Executive titles in this filing
- DONNA WALSH (CEO)
Highest reported compensation
- DONNA WALSH (CEO): $150,765 total reported compensation
- ROSENDA MILLER (VP DEVELOPMENT): $112,090 total reported compensation
- ABBY RICE (VP OPERATIONS): $112,090 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Shepherd's hope is an organization of volunteers that helps provide access to healthcare for the uninsured.
What it reported doing in 2024
Shepherd's hope is an organization of volunteers providing access to healthcare for the uninsured. Health centers are designed to provide acute, episodic, non-emergency medical care. They are not intended to serve as a permanent or primary medical home for patients, especially those with chronic illnesses for whom continuity of care and long-term medication management are especially critical. During 2024, the organization was able to accommodate 7,577 office visits with the donated support of an all-volunteer medical and support staff and donated and leased facilities.
Operating model
- Revenue model
- Donor-supported. 97% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and most voting board members are independent. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and a relatively small share of total spending goes to programs.
Rating breakdown
- Financial Efficiency: 64
- Transparency & Controls: 65
- Accountability: 98
- Sustainability: 35
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 76.6%; rating input score 77
- Program expense ratio: 59.4%; rating input score 59
- Fundraising efficiency: $4.92 raised per $1 spent on fundraising; rating input score 17; 17th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 96%; rating input score 96; 26th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -28.4%; rating input score 4; 4th percentile among comparable filings
- Total-asset coverage ratio: 2.68; rating input score 71; 71st percentile among comparable filings
- Liabilities to assets ratio: 0.03; rating input score 77; 77th percentile among comparable filings
- Officer compensation ratio: 12.7%; rating input score 23; 23rd percentile among comparable filings
Growth
- Program expense growth: 7.2% per year; rating input score 100; 52nd percentile among comparable filings
- Revenue growth: 6.3% per year; rating input score 100; 50th percentile among comparable filings
- Asset growth: 14.8% per year; rating input score 100; 74th percentile among comparable filings
Details
- Where the money goes: 76.6% of revenue deployed · 59.4% of spending went to programs
- Governance: 24 of 25 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $1.8M in reported program spending
- Leadership: top reported pay $151K · 27 people listed · 0 of 6 pay-setting controls reported
- Highest-paid contractors: 1 contractor listed · $112K reported
- Consistency: 34 of 34 current checks pass
- Schedules: 6 filed schedules · includes major donors and executive pay
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 3 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- Review — Financial Efficiency: Program expense ratio scored 59/100.
- High — Financial Efficiency: Fundraising efficiency scored 17/100.
- High — Sustainability: Operating margin scored 4/100.
- High — Sustainability: Officer compensation ratio scored 23/100.