Sheltering Arms Hospital

Nonprofit profile at a glance

EIN
540505955
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
Mechanicsville, VA, USA
Phone
8047641000
Rating
79
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Hospital, General

Official website

Reported finances

Revenue
$1,140,102
Expenses
$1,704,213
Assets
$4,825,471
Liabilities
$776,267

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

20 people listed

Executive titles in this filing

  • DIANNE V JEWELL (PRESIDENT & CEO)

Highest reported compensation

  • JAMES S LITSINGER (CFO & TREASURER): $455,181 total reported compensation
  • DIANNE V JEWELL (PRESIDENT & CEO): $409,004 total reported compensation
  • HELEN WEAVER (SECRETARY): $94,684 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

We support a continuum of physical rehabilitation services and engage in community partnerships that enhance human ability.

What it reported doing in 2024

The benefits of physical and recreational activity participation highlight a need for individuals with physical disabilities, the aging population, and individuals managing chronic conditions to access services and programs that can positively impact quality of life and physical activity level. Sheltering arms community programs provides a comprehensive portfolio of unique, community-based recreation and health and wellness services to meet these needs of the community. Our unique programming provides an opportunity for people to re-engage in activities they once enjoyed and maintain an active social and physical lifestyle despite their limitations. (continued on schedule o)the services provided are open to the public and most do not require a physician referral. Services offered in fy 2025 included our club rec program, adapt2fit program, power ex program, neurofit program, s.a.f.e program, memberships, group exercise classes, community social events and adaptive sports programs.club rec is a non-medically based day recreation program providing opportunities for fitness, wellness, recreation, socialization, and community reintegration for members up to four days per week. Sheltering arms certified therapeutic recreation specialists create a monthly calendar of activities and services that include social, recreational, physical, emotional, and cognitive options, as well as opportunities for community reintegration and civic engagement. Members enrolled in club rec can utilize the on-site fitness center and the computer lab, and can engage in music therapy, expressive arts, accessible travel, spirituality group, adaptive golf and bowling, and community outings. In fy 2025 club rec had 3,934 visits to the program. Music therapy sessions were offered to 67 participants through individual music therapy sessions and 539 participants through group music therapy sessions all through a grant received for that purpose. In addition, 11 adaptive golf events were provided for a total of 99 participants, 8 adaptive bowling events were provided for a total of 79 participants, 17 community social events provided for a total of 212 participants, and 1 accessible travel trip for 52 participants.exercise physiologists at our bon air, reynolds, hanover, laburnum and midtown locations provide adaptive and medical fitness training services to those transitioning from outpatient therapy services, while also providing those services to community members for prevention and wellness. Adaptive fitness refers to the expertise needed to modify exercise regimens for people with a wide variety of physical disabilities. Medical fitness refers to the expertise needed to design and implement exercise prescriptions for people who also have chronic conditions such as heart disease, hypertension, diabetes, and metabolic syndrome. Sheltering arms exercise physiologists conducted 4,593 adapt2fit visits in fy 2025. Exercise physiologists also utilize advanced technologies to provide unique adaptive exercise training services for the neurologically impaired in our neurofit program. The goal is to ensure lifelong physical activity after a catastrophic injury or illness such as spinal cord injury, brain injury and stroke. In fy 2025 they provided 3,408 neurofit training sessions. Our power ex program is designed to teach individuals how to exercise independently and address barriers that often inhibit physical activity. In fy 2025 there were 3,114 power ex visits. Also, our chair yoga group exercise classes returned, and we added the matter of balance and aqua arthritis class for fy 2025 for a total of 181 visits. Sheltering arms fitness and recreation services support the importance of maintaining physical activity to continue an active lifestyle, maintain progress achieved in skilled therapy, and prevent future injury or illness. We have a warm water therapeutic pool offering membership to our community. The pool provides a ramp for wheelchair entry, submerged paral

Operating model

Revenue model
Earned-program. 72% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and program spending has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 87
  • Transparency & Controls: 76
  • Accountability: 100
  • Sustainability: 27
  • Growth: 0

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 95%; rating input score 95
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 84.6%; rating input score 85; 2nd percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: No; rating input score 0

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -49.5%; rating input score 3; 3rd percentile among comparable filings
  • Total-asset coverage ratio: 2.83; rating input score 74; 74th percentile among comparable filings
  • Liabilities to assets ratio: 0.16; rating input score 35; 35th percentile among comparable filings
  • Officer compensation ratio: 56.3%; rating input score 1; 1st percentile among comparable filings

Growth

  • Program expense growth: -18.2% per year; rating input score 0; 3rd percentile among comparable filings
  • Revenue growth: -9.9% per year; rating input score 0; 3rd percentile among comparable filings
  • Asset growth: -3.4% per year; rating input score 0; 9th percentile among comparable filings

Details

  • Where the money goes: 100% of revenue deployed · 95% of spending went to programs
  • Governance: 16 of 16 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $1.6M in reported program spending
  • Leadership: top reported pay $455K · 20 people listed · 4 of 6 pay-setting controls reported
  • Consistency: 23 of 25 current checks pass · 2 findings to review
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Related organizations: 3 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 3/100.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • High — Transparency & Controls: Related-party transparency scored 0/100.
  • High — Growth: Asset growth scored 0/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.
  • High — Sustainability: Officer compensation ratio scored 1/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 35/100.