Services for the Underserved Inc

Nonprofit profile at a glance

EIN
912071511
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
New York, NY, USA
Phone
2126336900
Rating
76
Verdict
SUPPORTED
Rating confidence
Moderate

Official website

Reported finances

Revenue
$297,260,782
Expenses
$304,412,021
Assets
$149,568,783
Liabilities
$136,646,882

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

29 people listed

Executive titles in this filing

  • PERRY J PERLMUTTER (PRESIDENT AND CEO)

Highest reported compensation

  • PERRY J PERLMUTTER (PRESIDENT AND CEO): $631,473 total reported compensation
  • DOUGLAS J WALERSTEIN (CHIEF FINANCIAL OFFICER): $419,581 total reported compensation
  • MONICA SANTOS (CHIEF OPERATING OFFICER DD): $378,956 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances.

What it reported doing in 2024

Sus - mental health programs, inc. - offers people their own place to live so they may focus their energies on recovery rather than survival. It is from the safety of their homes, with access to a host of services and supports that individuals begin their journey of recovery. Many residents are served in their communities of origin so their natural support networks integrate into the service delivery process. These services include a continuum of rehabilitation, treatment and supports delivered with consumer preference in mind. Sus provides on-site mental health, substance abuse and physical health treatment to residents. Participants are referred from homeless shelters; shelter based mental health programs, hospitals, clinics, day programs and programs serving those involved in the criminal justice system.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 78
  • Transparency & Controls: 69
  • Accountability: 91
  • Sustainability: 25
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 89%; rating input score 89
  • Program expense ratio: 86.9%; rating input score 87
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -2.4%; rating input score 18; 18th percentile among comparable filings
  • Total-asset coverage ratio: 0.49; rating input score 18; 18th percentile among comparable filings
  • Liabilities to assets ratio: 0.91; rating input score 11; 11th percentile among comparable filings
  • Officer compensation ratio: 0.5%; rating input score 84; 84th percentile among comparable filings

Growth

  • Program expense growth: 9.5% per year; rating input score 100; 72nd percentile among comparable filings
  • Revenue growth: 10.4% per year; rating input score 100; 78th percentile among comparable filings
  • Asset growth: 9.2% per year; rating input score 100; 66th percentile among comparable filings

Details

  • Where the money goes: 89% of revenue deployed · 86.9% of spending went to programs
  • Governance: 22 of 22 board members independent · 7 of 9 filing controls reported
  • Programs: 6 filed program accomplishments · $264.6M in reported program spending
  • Leadership: top reported pay $631K · 29 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $1.5M reported
  • Consistency: 27 of 27 current checks pass
  • Schedules: 7 filed schedules · includes major donors and executive pay
  • Filing history: 15 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 5 filed money-flow records
  • Related organizations: 72 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Sustainability: Operating margin scored 18/100.
  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • High — Sustainability: Total-asset coverage ratio scored 18/100.
  • High — Sustainability: Liabilities to assets ratio scored 11/100.