Service Never Sleeps
Nonprofit profile at a glance
- EIN
- 474405178
- IRS 990 coverage
- 2019–2025
- Forms available
- Form 990 2025, Form 990-EZ 2018
- Location
- Alexandria, VA, USA
- Phone
- 7037186449
- Rating
- 65
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Human Service Organizations
Reported finances
- Revenue
- $376,091
- Expenses
- $419,622
- Assets
- $433,393
- Liabilities
- $8,048
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
6 people listed
Executive titles in this filing
- Whitney Parnell (CEO)
Highest reported compensation
- Whitney Parnell (CEO): $168,236 total reported compensation
- Samson Girma (COO): $135,240 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Service Never Sleeps (SNS) envisions a world where equal rights, justice, and opportunity are available to all. Through its signature Allyship curriculum, SNS trains individuals to leverage their respective areas of privilege to advance racial justice as a lifestyle. SNS assists individuals to entire organization in deepening their equity journeys.
What it reported doing in 2025
SNS trained 1,432 people in 2025 through its programming, primarily in the DC metro area but also to individuals based in other parts of the country. This past year also saw continued engagement of SNS's newest training, the Black Led Project training, which educates the public on the organization's research findings on the experiences of Black leaders and what they need in order to thrive. The Black Led Project saw 975 downloads in 2025.
Operating model
- Revenue model
- Donor-supported. 61% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 98% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - The filed numbers largely add up and most voting board members are independent. A relatively small share of total spending goes to programs and fundraising costs are high for each dollar raised.
Rating breakdown
- Financial Efficiency: 55
- Transparency & Controls: 79
- Accountability: 67
- Sustainability: 25
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 61.2%; rating input score 61
- Program expense ratio: 54.4%; rating input score 54
- Fundraising efficiency: $6.07 raised per $1 spent on fundraising; rating input score 25; 25th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Pass
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 75%; rating input score 75; 22nd percentile among comparable filings
- Governance controls: 5 of 9 controls in place; rating input score 56
- Conflict-of-interest policy: Pass
- Whistleblower policy: Fail
- Document-retention policy: Fail
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: -11.6%; rating input score 17; 17th percentile among comparable filings
- Total-asset coverage ratio: 1.03; rating input score 42; 42nd percentile among comparable filings
- Liabilities to assets ratio: 0.02; rating input score 35; 35th percentile among comparable filings
- Officer compensation ratio: 72.3%; rating input score 1; 1st percentile among comparable filings
Growth
- Program expense growth: 10.9% per year; rating input score 100; 70th percentile among comparable filings
- Revenue growth: 15.7% per year; rating input score 100; 81st percentile among comparable filings
- Asset growth: 25.8% per year; rating input score 100; 88th percentile among comparable filings
Details
- Where the money goes: 61.2% of revenue deployed · 54.4% of spending went to programs
- Governance: 3 of 4 board members independent · 5 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $228K in reported program spending
- Leadership: top reported pay $168K · 6 people listed · 3 of 6 pay-setting controls reported
- Consistency: 41 of 41 current checks pass
- Schedules: 5 filed schedules · includes major donors and executive pay
- Filing history: 6 filing years from 2019 to 2025
- Contacts: How to reach this organization
- Money network: 3 filed money-flow records
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Financial Efficiency: Program expense ratio scored 54/100.
- High — Financial Efficiency: Fundraising efficiency scored 25/100.
- Review — Accountability: Governance controls: 3 of 8 not reported.
- High — Sustainability: Operating margin scored 17/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 42/100.
- High — Sustainability: Officer compensation ratio scored 1/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 35/100.