Service 2 Software
Legal name: Service 2 Software Inc
Nonprofit profile at a glance
- EIN
- 830641046
- IRS 990 coverage
- 2020–2023
- Official website data refreshed
- Jun 2026
- Forms available
- Form 990 2023, Form 990-EZ 2019
- Location
- Locust Grove, Georgia, United States
- Phone
- 2037475795
- Rating
- 78
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Job Training
Reported finances
- Revenue
- $283,525
- Expenses
- $347,931
- Assets
- $18,921
- Liabilities
- $154,203
Source: IRS Form 990. Selected filing: tax year 2023. Amounts in USD.
Leadership & pay
3 people listed
Executive titles in this filing
- PAUL TOCCI (PRESIDENT)
- DAVID A HESTER (CEO AND FOUNDER)
People named in this filing
- PAUL TOCCI (PRESIDENT)
- MIHIR GONSAI (TREASURER)
- DAVID A HESTER (CEO AND FOUNDER)
Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.
Source: IRS Form 990. Selected filing: tax year 2023. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Empowering veterans and transitioning service members to build thriving sales careers through the Department of Defense SkillBridge—connecting them with technology (SaaS) companies and providing one-on-one career coaching, training, and support to land civilian roles. YES, THIS IS ONE OF THE ONLY PROGRAMS THAT PROVIDES ONE-ON-ONE CAREER COACHING FOR EVERY CANDIDATE. You will never apply for a job in Service 2 Software. Our fundamental principles help you land your next career through your ability to sell. We provide comprehensive career development resources, including resume generation, pipeline generation, interview coaching, and access to our exclusive veteran job board. Additionally, our mentors and coaches remain available for support and guidance throughout your job search.
What it reported doing in 2023
We provide coaching to repid-growth tech companies to establish thriving veteran hiring and retention initiatives. Companies involved in our sponsorship program will have direct engagement with s2s interns to mold their perfect hire.
Operating model
- Revenue model
- Donor-supported. 100% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 73
- Transparency & Controls: 83
- Accountability: 88
- Sustainability: 16
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 84.1%; rating input score 84
- Program expense ratio: 68.5%; rating input score 68
- Fundraising efficiency: $7.47 raised per $1 spent on fundraising; rating input score 31; 31st percentile among comparable filings
Transparency & Controls
- Consistency checks: 91.7%; rating input score 92; 18th percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 5 of 7 controls in place; rating input score 71
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: -22.7%; rating input score 14; 14th percentile among comparable filings
- Total-asset coverage ratio: 0.05; rating input score 4; 4th percentile among comparable filings
- Liabilities to assets ratio: 8.15; rating input score 0; 0th percentile among comparable filings
- Officer compensation ratio: 0%; rating input score 69; 69th percentile among comparable filings
Growth
- Program expense growth: 1.3% per year; rating input score 100; 38th percentile among comparable filings
- Revenue growth: 11.5% per year; rating input score 100; 75th percentile among comparable filings
- Asset growth: 9% per year; rating input score 100; 63rd percentile among comparable filings
Details
- What they do: 1 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 84.1% of revenue deployed · 68.5% of spending went to programs
- Governance: 3 of 3 board members independent · 5 of 7 filing controls reported
- Programs: 1 filed program accomplishment · $238K in reported program spending
- Leadership: top reported pay $0 · 3 people listed
- Consistency: 25 of 26 current checks pass · 1 finding to review
- Schedules: 3 filed schedules
- Filing history: 3 filing years from 2020 to 2023
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Financial Efficiency: Fundraising efficiency scored 31/100.
- High — Sustainability: Operating margin scored 14/100.
- High — Sustainability: Total-asset coverage ratio scored 4/100.
- Review — Accountability: Governance controls: Independent financial-statement audit not reported.
- Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
- High — Sustainability: Liabilities to assets ratio scored 0/100.