Serv Connect Inc

Nonprofit profile at a glance

EIN: 842659319
IRS 990 coverage: 2022–2024
Forms available: Form 990 2024, Form 990-N 2021
Location: Hamilton, NJ, USA
Phone: 6094600100
Rating: 74
Verdict: SUPPORTED
Rating confidence: Moderate
Sector: Developmentally Disabled Centers

Official website

Reported finances

Revenue: $7,235,612
Expenses: $6,969,363
Assets: $3,422,684
Liabilities: $1,755,589

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

17 people listed

Executive titles in this filing

REGINA WIDDOWS (PRESIDENT/CHIEF EXECUTIVE)

Highest reported compensation

REGINA WIDDOWS (PRESIDENT/CHIEF EXECUTIVE): $540,068 total reported compensation
VALERIE DION (CHIEF LEGAL OFFICER): $274,154 total reported compensation
ROBERT ROSVOLD (CHIEF FINANCIAL OFFICER): $260,242 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To empower children to embrace their full potential by fostering a safe, nurturing, and therapeutically supportive environment for those recovering from and coping with serious emotional, behavioral, intellectual, and developmental disabilities.

What it reported doing in 2024

Serv connect, inc.'s mission is to empower children to embrace their full potential by fostering a safe, nurturing, and therapeutically supportive environment for those recovering from and coping with intellectual and developmental disabilities. Serv connect operates 3 community group homes and 2 crisis stabilization and assessment of homes, all with a capacity of 5 youth. 24 youth were served in 2024. 2 residents reunited with their families, 3 transitioned to a lower level of care, 2 residents transitioned to a higher level of care, and 3 transitioned to adult services.

Operating model

Revenue model: Earned-program. 98% of the money available for current operations came from fees and other program revenue.
Distribution model: Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and some related-organization disclosures are missing.

Rating breakdown

Financial Efficiency: 82
Transparency & Controls: 70
Accountability: 73
Sustainability: 37
Growth: 80

Detailed rating inputs

Financial Efficiency

Mission deployment rate: 91.3%; rating input score 91
Program expense ratio: 94.8%; rating input score 95
Fundraising efficiency: Limited

Transparency & Controls

Consistency checks: 91.7%; rating input score 92; 7th percentile among comparable filings
Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
Foreign activity oversight: Limited
Grant itemization coverage: Limited
Major donor itemization: Yes; rating input score 100
Related-party transparency: No; rating input score 0

Accountability

Independent voting board: 77.8%; rating input score 78; 14th percentile among comparable filings
Governance controls: 6 of 9 controls in place; rating input score 67
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail

Sustainability

Operating margin: 3.7%; rating input score 47; 47th percentile among comparable filings
Total-asset coverage ratio: 0.49; rating input score 17; 17th percentile among comparable filings
Liabilities to assets ratio: 0.51; rating input score 20; 20th percentile among comparable filings
Officer compensation ratio: 3.7%; rating input score 63; 63rd percentile among comparable filings

Growth

Program expense growth: 8% per year; rating input score 100; 55th percentile among comparable filings
Revenue growth: 3.6% per year; rating input score 100; 31st percentile among comparable filings
Asset growth: -24% per year; rating input score 0; 1st percentile among comparable filings

Details

Where the money goes: 91.3% of revenue deployed · 94.8% of spending went to programs
Governance: 7 of 9 board members independent · 6 of 9 filing controls reported
Programs: 1 filed program accomplishment · $6.6M in reported program spending
Leadership: top reported pay $540K · 17 people listed · 2 of 6 pay-setting controls reported
Highest-paid contractors: 1 contractor listed · $302K reported
Consistency: 24 of 25 current checks pass · 1 finding to review
Schedules: 6 filed schedules · includes major donors and executive pay
Filing history: 3 filing years from 2022 to 2024
Contacts: How to reach this organization
Related organizations: 11 filed related-organization links
Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Review — Accountability: Governance controls: 2 of 8 not reported.
High — Transparency & Controls: Related-party transparency scored 0/100.
Moderate — Sustainability: Operating margin scored 47/100.
High — Sustainability: Total-asset coverage ratio scored 17/100.
High — Growth: Asset growth scored 0/100.
Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.
High — Sustainability: Liabilities to assets ratio scored 20/100.