Serenity Care Inc

Nonprofit profile at a glance

EIN
680620485
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
Andover, MA, USA
Phone
4137345445
Rating
76
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Senior Centers

Reported finances

Revenue
$58,957,006
Expenses
$58,732,396
Assets
$14,819,952
Liabilities
$10,118,941

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

16 people listed

Executive titles in this filing

  • MARGARITA BLANTER RN MS (PRESIDENT, TREASURER, CLER)

Highest reported compensation

  • RIMMA ZELFAND (DIRECTOR SERENITY CARE PAC): $256,693 total reported compensation
  • CANDACE KUEBEL (PACE DEPUTY DIRECTOR): $216,346 total reported compensation
  • DANIELLA BESSARABOVA (COMPLIANCE OFFFICER): $206,305 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Providing adult day care services and programs of all-inclusive care for the elderly (pace) services to elders in the springfield Massachusetts community. Services include entertainment activities and stimulation, transportation to and from the facility, as well as to and from medical appointments, and the provision of two hot meals and one snack per day. The organization also provides care and services to meet patients healthcare needs to program of all-inclusive care for the elderly (pace) eligible participants.

What it reported doing in 2024

Provide adult day care services to eligible elders in a facility certified by the Massachusetts department of public health in springfield, Massachusetts. Services include entertainment activities and stimulation, transportation to and from the facility as well as to and from medical appointments, and the provision of two hot meals and one snack per day.

Operating model

Revenue model
Earned-program. 97% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 83
  • Transparency & Controls: 70
  • Accountability: 79
  • Sustainability: 26
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 92.7%; rating input score 93
  • Program expense ratio: 93.2%; rating input score 93
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 81.8%; rating input score 82; 29th percentile among comparable filings
  • Governance controls: 6 of 9 controls in place; rating input score 75
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Limited
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 0.4%; rating input score 34; 34th percentile among comparable filings
  • Total-asset coverage ratio: 0.25; rating input score 8; 8th percentile among comparable filings
  • Liabilities to assets ratio: 0.68; rating input score 23; 23rd percentile among comparable filings
  • Officer compensation ratio: 2.5%; rating input score 46; 46th percentile among comparable filings

Growth

  • Program expense growth: 17% per year; rating input score 100; 89th percentile among comparable filings
  • Revenue growth: 18% per year; rating input score 100; 92nd percentile among comparable filings
  • Asset growth: 18.4% per year; rating input score 100; 91st percentile among comparable filings

Details

  • Where the money goes: 92.7% of revenue deployed · 93.2% of spending went to programs
  • Governance: 9 of 11 board members independent · 6 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $54.7M in reported program spending
  • Leadership: top reported pay $257K · 16 people listed · 1 of 6 pay-setting controls reported
  • Highest-paid contractors: 2 contractors listed · $469K reported
  • Consistency: 28 of 28 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 7 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Sustainability: Operating margin scored 34/100.
  • High — Sustainability: Total-asset coverage ratio scored 8/100.
  • Review — Accountability: Governance controls: CEO compensation review process not reported.
  • High — Sustainability: Liabilities to assets ratio scored 23/100.
  • Moderate — Sustainability: Officer compensation ratio scored 46/100.