Seniors Inc

What it reported doing in 2014

Innovage home care provides other services to our community, such as prescription drug maintenance, medicare and medicaid counseling, money management, and transportation. Prescription drug assistance service: this program helped individuals obtain prescription medications from pharmaceutical companies at little or no cost during the year (many, but not all drugs are available). Individuals are also screened for eligibility for other types of assistance. If they qualify, volunteers help them fill out and submit the required application(s). Medicare/medicaid outreach: ihc screens callers for eligibility for all types of assistance. For those qualified, volunteers help to fill out and submit the required applications. Many of the people who call are eligible for public benefits through medicare or medicaid. Money management program - bill payer service: trained, insured, and supervised volunteers assist clients with organizing their paperwork and mail; organizing, review, and payment of monthly bills; checkbook management and checkbook balancing; personal budgeting; and related personal financial matters. Senior health insurance assistance program (ship): trained counselors provide accurate and objective counseling, assistance, and education about medicare and health insurance plans. Transportation program: transportation services are available under this program - one for which there is a fee, and one for which there is no charge (although riders are asked to make a donation to support the program). Transportation is available to all denver home care clients either as fee-for-service for medicaid clients or included in the cost of care for those who pay privately. Other seniors who call for transportation are accommodated as scheduling permits. No-cost rides are primarily allotted to individuals with low incomes for grocery shopping or medical appointments.

Financial Efficiency

• Mission deployment rate: 100%; rating input score 100
• Program expense ratio: 81.7%; rating input score 82
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 5 of 6 controls in place; rating input score 83
  • Compensation committee: Missing
  • Independent consultant: Pass
  • Other Form 990s reviewed: Pass
  • Written employment contract: Pass
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 90%; rating input score 90; 21st percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -40%; rating input score 2; 2nd percentile among comparable filings
• Total-asset coverage ratio: 0.27; rating input score 11; 11th percentile among comparable filings
• Liabilities to assets ratio: 2.38; rating input score 2; 2nd percentile among comparable filings
• Officer compensation ratio: 6.6%; rating input score 35; 35th percentile among comparable filings

Growth

• Program expense growth: 10.9% per year; rating input score 100; 70th percentile among comparable filings
• Revenue growth: -14% per year; rating input score 0; 4th percentile among comparable filings
• Asset growth: -6.6% per year; rating input score 0; 10th percentile among comparable filings