Senior Services Plus Inc

Nonprofit profile at a glance

EIN
370975762
IRS 990 coverage
2019–2024
Forms available
Form 990 2024
Location
Alton, IL, USA
Phone
6184653298
Rating
86
Verdict
STRONG
Rating confidence
Moderate

Reported finances

Revenue
$17,586,820
Expenses
$16,484,531
Assets
$14,133,196
Liabilities
$1,177,211

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

20 people listed

Executive titles in this filing

  • AMBER SCOTT (PRESIDENT)
  • DONALD FRAILEY (VICE PRESIDENT)
  • THERESA COLLINS (EXECUTIVE DIRECTOR)

Highest reported compensation

  • THERESA COLLINS (EXECUTIVE DIRECTOR): $269,357 total reported compensation
  • LORA GIBERSON (FINANCE DIRECTOR): $150,551 total reported compensation
  • PAMELA JONES (DIRECTOR OF PROGRAMS): $140,119 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To provide services, facilities, and other needs to the elderly residents of the state of Illinois including operating of a multipurpose senior center, recreational programs, meals, educational programs, information, and assistance.

What it reported doing in 2024

Ombudsman - the ombudsman program is funded through a grant with agesmart. The program provides information on how to find a long-term care facility, what to do to get quality care, and resolves complaints on behalf of people who receive long-term care services.information & assistance - the information & assistance program is funded through a grant with agesmart. The program provides information and assistance to the elderly.community outreach - the community outreach program is funded through a combination of grants with agesmart and the united way as well as through program income and smaller grants. The program provides assistance to the elderly throughout the community.foster grandparents - the foster grandparents program is funded through grants with americorps and the Illinois department of aging. The program provides opportunities for senior citizen volunteers to work closely with children in proper settings.transportation - the transportation program is funded through a unit of service grant with agesmart. The program provides transportation services to the elderly.wellness - the wellness program is funded through a combination of service contracts with various funding as well as private parties. Under these contracts, the organization is reimbursed by insurance carriers based on the activity of the member. The program helps older adults achieve and maintain health through exercise and education.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 98% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 86
  • Transparency & Controls: 83
  • Accountability: 95
  • Sustainability: 52
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 83%; rating input score 83
  • Program expense ratio: 88.3%; rating input score 88
  • Fundraising efficiency: $12,028.57 raised per $1 spent on fundraising; rating input score 99; 99th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 6.3%; rating input score 58; 58th percentile among comparable filings
  • Total-asset coverage ratio: 0.86; rating input score 31; 31st percentile among comparable filings
  • Liabilities to assets ratio: 0.08; rating input score 76; 76th percentile among comparable filings
  • Officer compensation ratio: 4.2%; rating input score 58; 58th percentile among comparable filings

Growth

  • Program expense growth: 9.8% per year; rating input score 100; 70th percentile among comparable filings
  • Revenue growth: 6.7% per year; rating input score 100; 57th percentile among comparable filings
  • Asset growth: 8.5% per year; rating input score 100; 57th percentile among comparable filings

Details

  • Where the money goes: 83% of revenue deployed · 88.3% of spending went to programs
  • Governance: 15 of 15 board members independent · 8 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $14.6M in reported program spending
  • Leadership: top reported pay $269K · 20 people listed · 3 of 6 pay-setting controls reported
  • Consistency: 35 of 35 current checks pass
  • Schedules: 7 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 6 filing years from 2019 to 2024
  • Contacts: How to reach this organization
  • Money network: 4 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Sustainability: Total-asset coverage ratio scored 31/100.
  • Review — Sustainability: Operating margin scored 58/100.
  • Review — Accountability: Governance controls: Form 990 shared with the board not reported.
  • Review — Sustainability: Officer compensation ratio scored 58/100.