Santa Fe Animal Shelter and Humane Society Inc

Nonprofit profile at a glance

EIN
856000484
IRS 990 coverage
2010–2025
Forms available
Form 990 2025, Form 990-T 2021
Location
Santa Fe, NM, USA
Phone
5059834309
Rating
79
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Animal Protection and Welfare

Reported finances

Revenue
$7,794,116
Expenses
$10,445,605
Assets
$30,496,492
Liabilities
$1,170,031

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

15 people listed

Executive titles in this filing

  • JACKIE ROACH (CEO)
  • DIANA BROWN (Vice President)

Highest reported compensation

  • JACKIE ROACH (CEO): $215,060 total reported compensation
  • MICHELLE SALOB (VETERINARIAN): $172,086 total reported compensation
  • ZACHARY SNABLE (VETERINARIAN): $146,317 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To support animals, save lives, and spread compassion.

What it reported doing in 2025

The Santa Fe Animal Shelter is the largest animal shelter and care facility in Northern New Mexico, serving more than 25,000 lost, stray, abandoned, injured, and owned animals annually. As an open-admission shelter, we contract with the City of Santa Fe and Santa Fe County to provide care for homeless and stray animals and offer resources to help families keep their pets at home.Animal Care includes sheltering, daily care, behavioral support, and enrichment, as well as adoption services and the Animal Resource Center, which provides community-based assistance, including pet retention support and rehoming resources. In 2025, the Shelter took in 3,255 animals and maintained a 94.0% live release rate. The adoption program placed 2,097 animals into permanent homes, reunited 569 lost pets with their families, and provided foster care for 1,454 animals.The CASA (Community Assistance for Santa Fe Animals) program is a vital safety net to keep pets and their people together during times of financial hardship. CASA supports pet families by providing free or low-cost spay/neuter services, vaccinations, pet food, assistance with unexpected veterinary expenses, and support with city and county-related fees. Additional services include microchipping, ID tags, licensing, temporary housing solutions, and protective support for pets in crisis. In 2025, CASA assisted 744 pets and provided $5,026 in veterinary and medical support, along with $7,941 for spay/neuter and vaccine services. The program also helped families return pets home by covering $5,998 in shelter, city, and county fees and by distributing 69,114 pounds of pet food to families in need.Volunteer support remains critical, with more than 60,900 hours contributed in 2025, along with an additional 1,426 hours from corporate, community, and school groups.The Shelter also operates mission-driven resale stores that generate critical funding to support animal care and community programs. Through the sale of donated goods, these stores provide a sustainable revenue stream that helps offset operating costs, while engaging the community through volunteerism and promoting reuse and environmental sustainability.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 84
  • Transparency & Controls: 65
  • Accountability: 95
  • Sustainability: 33
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 82.7%; rating input score 83
  • Fundraising efficiency: $3.65 raised per $1 spent on fundraising; rating input score 9; 9th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 7 of 8 controls in place; rating input score 88
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Fail
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -34%; rating input score 2; 2nd percentile among comparable filings
  • Total-asset coverage ratio: 2.92; rating input score 69; 69th percentile among comparable filings
  • Liabilities to assets ratio: 0.04; rating input score 64; 64th percentile among comparable filings
  • Officer compensation ratio: 8.5%; rating input score 38; 38th percentile among comparable filings

Growth

  • Program expense growth: 4.3% per year; rating input score 100; 32nd percentile among comparable filings
  • Revenue growth: 4.3% per year; rating input score 100; 32nd percentile among comparable filings
  • Asset growth: 3.2% per year; rating input score 100; 23rd percentile among comparable filings

Details

  • Where the money goes: 100% of revenue deployed · 82.7% of spending went to programs
  • Governance: 9 of 9 board members independent · 7 of 8 filing controls reported
  • Programs: 3 filed program accomplishments · $8.6M in reported program spending
  • Leadership: top reported pay $215K · 15 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 1 contractor listed · $216K reported
  • Consistency: 30 of 30 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 15 filing years from 2010 to 2025
  • Contacts: How to reach this organization
  • Money network: 6 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Financial Efficiency: Fundraising efficiency scored 9/100.
  • High — Sustainability: Operating margin scored 2/100.
  • Review — Accountability: Governance controls: Audit committee oversight not reported.
  • Moderate — Sustainability: Officer compensation ratio scored 38/100.