Ronald Mcdonald House Charities of the Triangle

Nonprofit profile at a glance

EIN
561220376
IRS 990 coverage
2011–2025
Forms available
Form 990 2025
Location
Durham, NC, USA
Phone
9192820436
Rating
71
Verdict
SUPPORTED
Rating confidence
Moderate

Official website

Reported finances

Revenue
$11,242,499
Expenses
$7,690,750
Assets
$30,106,298
Liabilities
$332,149

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

34 people listed

Executive titles in this filing

  • TOM CAVENDER (PAST PRESIDENT)
  • JIM GOODWIN (PRESIDENT)
  • JENNIFER DALMAN (VICE PRESIDENT)
  • OIE OSTERKAMP (CHIEF EXECUTIVE OFFICER)

Highest reported compensation

  • OIE OSTERKAMP (CHIEF EXECUTIVE OFFICER): $286,036 total reported compensation
  • NANCY JONES (CHIEF PHILANTHROPY OFFICER): $184,354 total reported compensation
  • NANCY MAEDER (COO): $157,119 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The mission of rmhc is to provide essential services that remove barriers, strengthen families, and promote healing when children need healthcare. Our vision is a world where all children have access to medical care and their families are supported and actively involved in their children's care.

What it reported doing in 2025

In 2025, ronald mcdonald house charities of the triangle planned and funded a new ronald mcdonald house family room inside duke university hospital at duke central tower. This respite program that opened in january 2026 offers respite, nourishment, and support to the families of children treated in duke's new inpatient tower. This includes children receiving blood and marrow transplants and other long-term treatments. In 2025, rmhc triangle welcomed 1,791 families for residential hospitality in raleigh, durham, and chapel hill for a total of 28,965 nights of care. 55,022 meals were served to children and families. 28,115 respite visits were provided to caregivers and families inside duke, unc, and wakemed children's hospitals. 6,154 volunteers shared 31,009 hours of service to make this possible. The cost savings to families from rmhc triangle programs in 2025 was $5.4m.

Operating model

Revenue model
Donor-supported. 64% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 54
  • Transparency & Controls: 71
  • Accountability: 95
  • Sustainability: 73
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 50.8%; rating input score 51
  • Program expense ratio: 72.4%; rating input score 72
  • Fundraising efficiency: $5.59 raised per $1 spent on fundraising; rating input score 16; 16th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.1%; rating input score 94; 23rd percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 31.6%; rating input score 85; 85th percentile among comparable filings
  • Total-asset coverage ratio: 3.91; rating input score 73; 73rd percentile among comparable filings
  • Liabilities to assets ratio: 0.01; rating input score 88; 88th percentile among comparable filings
  • Officer compensation ratio: 13.6%; rating input score 14; 14th percentile among comparable filings

Growth

  • Program expense growth: 9.6% per year; rating input score 100; 65th percentile among comparable filings
  • Revenue growth: 7.9% per year; rating input score 100; 63rd percentile among comparable filings
  • Asset growth: 7.2% per year; rating input score 100; 52nd percentile among comparable filings

Details

  • Where the money goes: 50.8% of revenue deployed · 72.4% of spending went to programs
  • Governance: 23 of 23 board members independent · 8 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $5.6M in reported program spending
  • Leadership: top reported pay $286K · 34 people listed · 2 of 6 pay-setting controls reported
  • Consistency: 35 of 36 current checks pass · 1 finding to review
  • Schedules: 7 filed schedules · includes major donors and executive pay
  • Filing history: 14 filing years from 2011 to 2025
  • Contacts: How to reach this organization
  • Money network: 6 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Financial Efficiency: Mission deployment rate scored 51/100.
  • High — Financial Efficiency: Fundraising efficiency scored 16/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • High — Sustainability: Officer compensation ratio scored 14/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.