Ronald Mcdonald House Charities - Bay Area

Nonprofit profile at a glance

EIN
942538615
IRS 990 coverage
2011–2024
Forms available
Form 990 2024
Location
Palo Alto, CA, USA
Phone
6504706000
Rating
84
Verdict
STRONG
Rating confidence
Moderate

Official website

Reported finances

Revenue
$10,022,651
Expenses
$11,359,101
Assets
$103,051,523
Liabilities
$1,215,896

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

35 people listed

Executive titles in this filing

  • KATTY COULSON (PRESIDENT)
  • HEATHER PIETSCH (IMMEDIATE PAST PRESIDENT)
  • LAURA BOUDREAU (CEO)

Highest reported compensation

  • LAURA BOUDREAU (CEO): $300,849 total reported compensation
  • CYNTHIA SEMENOFF (CFO): $210,362 total reported compensation
  • JUAN HERNANDEZ (VP, PROG. & CMNTY ENG.): $190,196 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Our mission is to provide essential services that remove barriers, strengthen families, and promote healing when children need healthcare.

What it reported doing in 2024

With the goal of providing essential services that remove barriers, strengthen families, and promote healing when children need healthcare, ronald mcdonald house charities bay area (rmhcba) has partnered with local children's hospitals for 45 years to provide wraparound services that aim to give every family support to achieve the best health outcomes for their children, including housing, meals, and support services, through our:(see schedule o for continuation)- ronald mcdonald house at stanford (founded in 1979): 123-bedroom house near lucile packard children's hospital. Programming includes free family housing stays, 24/7 family services, psychosocial support, youth programs, on-site k-12 school, seasonal day camps, daily meal program, day pass program, and more.- ronald mcdonald house family room francisco (founded in 2024): located inside ucsf benioff children's hospital san francisco, the family room brings a sense of home to the hospital, providing free weekday meals to patient families, basic need and care items, respite, bedside visits, special holiday and family activity programs, and more.- ronald mcdonald house oakland (established in 2023): 7-bedroom house across the street from ucsf benioff children's hospital oakland. Programming includes free family housing stays, 24/7 family services, psychosocial support, youth programs, daily meal support, day pass program, and more. - feed the love in-hospital meals: our award-winning in-hospital meal program tackles family hunger by providing weekday meals and food items to families at the hospital.- in-hospital programs: our happy wheels hospitality cart visits critical care and other hospital units, bringing coffee, refreshments, food items, activity kits, basic need care items, and holiday programming just steps away from patients' bedsides. In addition to delivering direct support, happy wheels also raises awareness of our day pass program, which makes every ronald mcdonald house's facilities (laundry, shower, kitchen, pantry), daily meal program, family activities, and respite available to any family at the hospital from, 7am-7pm, every day. - 2 ronald mcdonald care mobiles offering free oral health care services to underserved children in contra costa county.rmhcba's comprehensive services create a continuum of family-centered care that include: free short- and long-term housing services for families displaced by medical crises; meals and food pantry support; in-hospital programs; and comprehensive family services, including culturally-relevant psychosocial support, family recreation and wellness, and child enrichment such as day camps and k-12 educational services. Rmhcba relies on individual and organizational donors to advance our mission to be there for sick kids and their families, providing comfort and support when and where they need it most.formerly three separate entities that merged in january 2018, ronald mcdonald house charities bay area serves families with sick children accessing advanced pediatric care at our partner hospitals, ucsf benioff children's hospitals in san francisco and oakland and lucile packard children's hospital stanford. Today, we provide in-hospital programming at all three major children's hospitals in the bay area and operate our 123-bedroom ronald mcdonald house at stanford which is one of the largest ronald mcdonald houses in the world and in 2023, rmhcba opened the first ronald mcdonald house in oakland, located just steps away from ucsf benioff children's hospital oakland. Rmhcba also supports ronald mcdonald care mobiles offering free oral health care services to low-income children in contra costa county, operated in partnership with john muir community health alliance, respectively. While our ronald mcdonald house programs increase access to lifesaving pediatric care by providing accommodations and family services near our partner hospitals, our ronald mcdonald care mobiles increase access to essential oral health care servi

Operating model

Revenue model
Donor-supported. 76% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 77
  • Transparency & Controls: 87
  • Accountability: 98
  • Sustainability: 42
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 88.8%; rating input score 89
  • Program expense ratio: 77.1%; rating input score 77
  • Fundraising efficiency: $4.68 raised per $1 spent on fundraising; rating input score 19; 19th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 95.7%; rating input score 96; 29th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -13.3%; rating input score 8; 8th percentile among comparable filings
  • Total-asset coverage ratio: 9.07; rating input score 90; 90th percentile among comparable filings
  • Liabilities to assets ratio: 0.01; rating input score 92; 92nd percentile among comparable filings
  • Officer compensation ratio: 14.5%; rating input score 9; 9th percentile among comparable filings

Growth

  • Program expense growth: 10.5% per year; rating input score 100; 72nd percentile among comparable filings
  • Revenue growth: 4.1% per year; rating input score 100; 36th percentile among comparable filings
  • Asset growth: 5.3% per year; rating input score 100; 38th percentile among comparable filings

Details

  • Where the money goes: 88.8% of revenue deployed · 77.1% of spending went to programs
  • Governance: 22 of 23 board members independent · 9 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $8.8M in reported program spending
  • Leadership: top reported pay $301K · 35 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 3 contractors listed · $424K reported
  • Consistency: 40 of 40 current checks pass
  • Schedules: 8 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 12 filing years from 2011 to 2024
  • Contacts: How to reach this organization
  • Money network: 11 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 19/100.
  • High — Sustainability: Operating margin scored 8/100.
  • High — Sustainability: Officer compensation ratio scored 9/100.