Riverside Community Care

Legal name: Riverside Community Care Inc

Nonprofit profile at a glance

EIN: 043097170
IRS 990 coverage: 2009–2024
Official website data refreshed: Sep 2026
Forms available: Form 990 2024
Location: Dedham, MA, USA
Phone: 781-329-0909
Rating: 85
Verdict: STRONG
Rating confidence: Moderate
Sector: Hospitals and Related Primary Medical Care Facilities

Official website

Reported finances

Revenue: $140,603,523
Expenses: $138,284,725
Assets: $76,848,392
Liabilities: $39,185,374

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

32 people listed

Executive titles in this filing

MARSHA MEDALIE (CHIEF EXECUTIVE OFFICER, RETIRED)
VICKER V DIGRAVIO III (CHIEF EXECUTIVE OFFICER)
PAULO M FULTON (EXECUTIVE VICE PRESIDENT)
MARK TARICCO (VICE PRESIDENT OF IT)

Highest reported compensation

JOSEPH ASHRAND MD (CHIEF MEDICAL OFFICER): $421,735 total reported compensation
MARSHA MEDALIE (CHIEF EXECUTIVE OFFICER, RETIRED): $376,900 total reported compensation
VICKER V DIGRAVIO III (CHIEF EXECUTIVE OFFICER): $369,275 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To make a difference in the lives of individuals, families, and communities through innovative and compassionate community-based behavioral healthcare and human services. Riverside responders are available 24/7 in an urgent behavioral health crisis. Our responders are extensively trained in evidence-based Signs of Suicide, trauma-informed care, and mental health first aid. Instead of going to the emergency room, services can be provided over the phone, at home, at school, or in another community setting. Responders will evaluate the situation and then make a plan involving service components of the CBHC if needed. Learn More Group Therapy Supports Children & Adolescents.

What it reported doing in 2024

Community living services includes an extensive array of services for adults with serious mental illness. These programs enable individuals to move from state hospitals to the community, work toward recovery and achieve satisfying jobs and relationships. Programs help people learn life skills, cope with symptoms of serious mental illness and frequently also significant health issues, manage medications, gain confidence in social interactions, gain employment skills and develop maximum possible independence.services include a range of residential options from 24 hour staffed group living environments, congregate apartments, to outreach support for people living in their own apartments. Some programs include specialized in-house day programs for those who are unable to tolerate the stress of attending off-site programs. Pact (program for assertive community treatment) uses a small team-based approach to "wrap" an array of clinical, psychopharmacological and other services around referred individuals. Also included are clubhouses for adults with mental illness and employment collaboratives, programs that link networks of disability providers with employers willing to offer jobs to adults and adolescents with varying disabilities. Peer support allows people who are further along in their own recovery to mentor, support and provide role models for other adults coping with mental illness. Clinical care, relapse prevention, support and promotion of recovery and individual empowerment are hallmarks of these services

Operating model

Revenue model: Other-operating. 97% of the money available for current operations came from other operating revenue.
Distribution model: Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

Financial Efficiency: 82
Transparency & Controls: 84
Accountability: 100
Sustainability: 35
Growth: 100

Detailed rating inputs

Financial Efficiency

Mission deployment rate: 89.8%; rating input score 90
Program expense ratio: 91.2%; rating input score 91
Fundraising efficiency: $4.12 raised per $1 spent on fundraising; rating input score 16; 16th percentile among comparable filings

Transparency & Controls

Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
Pay-setting controls: 4 of 6 controls in place; rating input score 67
- Compensation committee: Pass
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
Foreign activity oversight: Limited
Grant itemization coverage: Limited
Major donor itemization: Yes; rating input score 100
Related-party transparency: Limited

Accountability

Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass

Sustainability

Operating margin: 1.6%; rating input score 41; 41st percentile among comparable filings
Total-asset coverage ratio: 0.56; rating input score 21; 21st percentile among comparable filings
Liabilities to assets ratio: 0.51; rating input score 35; 35th percentile among comparable filings
Officer compensation ratio: 2.5%; rating input score 46; 46th percentile among comparable filings

Growth

Program expense growth: 7.5% per year; rating input score 100; 61st percentile among comparable filings
Revenue growth: 6.6% per year; rating input score 100; 57th percentile among comparable filings
Asset growth: 9.1% per year; rating input score 100; 65th percentile among comparable filings

Details

What they do: 1 operating location identified
Where the money goes: 89.8% of revenue deployed · 91.2% of spending went to programs
Governance: 15 of 15 board members independent · 9 of 9 filing controls reported
Programs: 4 filed program accomplishments · $126.1M in reported program spending
Leadership: top reported pay $422K · 32 people listed · 4 of 6 pay-setting controls reported
Highest-paid contractors: 5 contractors listed · $5.8M reported
Consistency: 38 of 38 current checks pass
Schedules: 9 filed schedules · includes major donors and executive pay
Filing history: 15 filing years from 2009 to 2024
Contacts: How to reach this organization
Money network: 12 filed money-flow records
Related organizations: Filed and resolved organization relationships.
Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

High — Financial Efficiency: Fundraising efficiency scored 16/100.
Moderate — Sustainability: Operating margin scored 41/100.
High — Sustainability: Total-asset coverage ratio scored 21/100.
Moderate — Sustainability: Liabilities to assets ratio scored 35/100.
Moderate — Sustainability: Officer compensation ratio scored 46/100.
High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.