Multipli Credit Union

Legal name: River Region Credit Union

Nonprofit profile at a glance

EIN
440623480
IRS 990 coverage
2010–2023
Official website data refreshed
Sep 2026
Forms available
Form 990 2023
Location
Jefferson City, MO, US
Phone
(573) 635-4185 x 8780
Rating confidence
Limited

Official website

Reported finances

Revenue
$29,456,576
Expenses
$24,898,890
Assets
$508,385,975
Liabilities
$464,428,470

Source: IRS Form 990. Selected filing: tax year 2023. Amounts in USD.

Leadership & pay

23 people listed

Executive titles in this filing

  • RICHARD NICHOLS (PRESIDENT/CEO)

Highest reported compensation

  • RICHARD NICHOLS (PRESIDENT/CEO): $792,047 total reported compensation
  • GALEN WILHOIT (EVP/CHIEF FINANCIAL OFFICER): $280,677 total reported compensation
  • LOUIE DELK (CHIEF MEMBER EXPERIENCE OFFICER): $245,430 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2023. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

We're here to help you be more – more confident, more empowered, and more in control of your money.

What it reported doing in 2023

Provides a source of credit to members at a fair and reasonable rate of interest. As of december 31, 2023, there were 23,826 loans outstanding totaling $396,456,697.

Operating model

Revenue model
Earned-program. 92% of the money available for current operations came from fees and other program revenue.
Distribution model
Cannot be determined from the filing. The filing does not provide enough consistent spending detail to tell whether the nonprofit works directly or through others.

The verdict

- The available evidence is not sufficient to produce an overall rating for this filing. This is not a warning sign.

Rating breakdown

  • Financial Efficiency: NotEnoughData
  • Transparency & Controls: 88
  • Accountability: 86
  • Sustainability: 69
  • Growth: 60

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: Limited
  • Program expense ratio: Limited
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 6 of 9 controls in place; rating input score 67
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Fail
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 15.5%; rating input score 79; 79th percentile among comparable filings
  • Total-asset coverage ratio: 20.42; rating input score 96; 96th percentile among comparable filings
  • Liabilities to assets ratio: 0.91; rating input score 10; 10th percentile among comparable filings
  • Officer compensation ratio: 10.5%; rating input score 17; 17th percentile among comparable filings

Growth

  • Program expense growth: Limited
  • Revenue growth: 14.5% per year; rating input score 100; 86th percentile among comparable filings
  • Asset growth: 16% per year; rating input score 100; 82nd percentile among comparable filings

Details

  • What they do: 14 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: Financial trends and filed revenue, expense, asset, and liability detail
  • Governance: 11 of 11 board members independent · 6 of 9 filing controls reported
  • Programs: 3 filed program accomplishments
  • Leadership: top reported pay $792K · 23 people listed · 3 of 6 pay-setting controls reported
  • Consistency: 12 of 12 current checks pass
  • Schedules: 8 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 13 filing years from 2010 to 2023
  • Contacts: How to reach this organization
  • Money network: 16 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: 2 of 8 not reported.
  • High — Sustainability: Liabilities to assets ratio scored 10/100.
  • High — Sustainability: Officer compensation ratio scored 17/100.