Richmond CPCU Society Chapter

What it reported doing in 2025

For 2025, the Richmond CPCU Society Chapter continued its mission of providing resources, educational programming, and leadership opportunities that attract talent and enable individuals to expand their technical insurance skills, business capabilities, and ethical leadership within the insurance industry. The Richmond CPCU Society Chapter serves individuals who hold or are pursuing the Chartered Property Casualty Underwriter designation, which is conferred by The Institutes and requires passing rigorous exams, meeting an experience requirement, and adhering to a strict code of professional ethics. This year, the Chapter featured a variety of educational and professional development programs. Knowledge events included an April 2025 webinar, Highwater, Higher Stakes: Insurance Realities from Asheville Residents, presented by Derek Lynch, which focused on the Asheville flooding event, the causes and limitations of available insurance coverage, and the recovery challenges faced by residents. In October 2025, the Chapter supported Crazy Claims, presented at the Virginia RIMS Conference by Chapter President Tredessa Travers, Charity Grzelecki, and Shawn Little, which highlighted unusual and complex insurance claims and the related lessons in policy interpretation, training, fraud awareness, and risk management. The Chapter also offered CPCU continuing education credit for its December webinar, Inclusion in Action: Cultivating an Inclusive Mindset for Workplace Impact, presented by Britani Jones of The Hanover Insurance Group. Ethics and diversity remained important areas of focus for the Chapter in 2025. In March 2025, Richmond CPCU hosted a virtual ethics session featuring Phyllis Davis, author of Navigating Virtue: Ethics and Etiquette in the American Business Landscape, which focused on ethical interactions and workplace etiquette. The Chapter also submitted a proposal to The Institutes in support of Ethics Month. In December 2025, the Chapter collaborated with The Hanover Insurance Group to present a webinar on workplace inclusivity, further supporting diversity and inclusion within the insurance profession. The Chapter also promoted awareness of the CPCU designation and provided outreach to students and insurance professionals. Chapter leaders and members participated in licensing and CPCU-related instruction for local insurance professionals, staffed a vendor table at the Regional GIS Conference, sponsored a VCU GIS student leader to attend In2Risk, and recognized scholarship recipients during the annual golf tournament reception. Chapter leaders also mentored students in risk management and insurance programs at Virginia Commonwealth University and Old Dominion University.

Financial Efficiency

• Mission deployment rate: 41.4%; rating input score 41
• Program expense ratio: 58.1%; rating input score 58

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 51st percentile among comparable filings
• Major donor itemization: Limited

Sustainability

• Operating margin: 28.7%; rating input score 79; 79th percentile among comparable filings
• Total-asset coverage ratio: 6.92; rating input score 88; 88th percentile among comparable filings
• Liabilities to assets ratio: Limited
• Officer compensation ratio: 0%; rating input score 56; 56th percentile among comparable filings

Growth

• Program expense growth: 18.7% per year; rating input score 100; 80th percentile among comparable filings
• Revenue growth: -19% per year; rating input score 0; 16th percentile among comparable filings
• Asset growth: 0% per year; rating input score 100; 38th percentile among comparable filings