Redemption Counseling Center
Nonprofit profile at a glance
- EIN
- 833736567
- IRS 990 coverage
- 2021–2025
- Forms available
- Form 990 2025
- Location
- Flagstaff, AZ, USA
- Rating
- 80
- Verdict
- STRONG
- Rating confidence
- Standard
- Sector
- Counseling, Support Groups
Reported finances
- Revenue
- $935,229
- Expenses
- $790,900
- Assets
- $447,258
- Liabilities
- $21,054
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
6 people listed
Executive titles in this filing
- EMILY NEUMAN BAUERLE (EXECUTIVE DIRECTOR)
Highest reported compensation
- EMILY NEUMAN BAUERLE (EXECUTIVE DIRECTOR): $116,435 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To bring health and wholeness to the mental well-being of individuals and the community.
What it reported doing in 2025
Redemption counseling center exists to bring health and wholeness to the mental well-being of individuals and the community through licensed, professional counselors who are guided by evidence-based practice, faith inclusion, and the removal of barriers to accessible mental health care.
Operating model
- Revenue model
- Earned-program. 86% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 73
- Transparency & Controls: 92
- Accountability: 80
- Sustainability: 47
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 73.5%; rating input score 74
- Program expense ratio: 87.7%; rating input score 88
- Fundraising efficiency: $5.96 raised per $1 spent on fundraising; rating input score 20; 20th percentile among comparable filings
Transparency & Controls
- Consistency checks: 90%; rating input score 90; 7th percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 83.3%; rating input score 83; 22nd percentile among comparable filings
- Governance controls: 6 of 8 controls in place; rating input score 75
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: 15.4%; rating input score 66; 66th percentile among comparable filings
- Total-asset coverage ratio: 0.57; rating input score 27; 27th percentile among comparable filings
- Liabilities to assets ratio: 0.05; rating input score 44; 44th percentile among comparable filings
- Officer compensation ratio: 14.7%; rating input score 25; 25th percentile among comparable filings
Growth
- Program expense growth: 32.7% per year; rating input score 100; 90th percentile among comparable filings
- Revenue growth: 32% per year; rating input score 100; 91st percentile among comparable filings
- Asset growth: 42.2% per year; rating input score 100; 94th percentile among comparable filings
Details
- Where the money goes: 73.5% of revenue deployed · 87.7% of spending went to programs
- Governance: 5 of 6 board members independent · 6 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $694K in reported program spending
- Leadership: top reported pay $116K · 6 people listed
- Consistency: 23 of 24 current checks pass · 1 finding to review
- Schedules: 3 filed schedules · includes major donors
- Filing history: 5 filing years from 2021 to 2025
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 20/100.
- Review — Accountability: Governance controls: Independent financial-statement audit not reported.
- High — Sustainability: Total-asset coverage ratio scored 27/100.
- Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
- High — Sustainability: Officer compensation ratio scored 25/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 44/100.