Reach Out
Nonprofit profile at a glance
- EIN
- 952642747
- IRS 990 coverage
- 2009–2024
- Forms available
- Form 990 2024
- Location
- Upland, CA, USA
- Phone
- 9099828641
- Rating
- 78
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Alcohol, Drug Abuse, Prevention Only
Reported finances
- Revenue
- $10,994,202
- Expenses
- $9,943,595
- Assets
- $4,124,000
- Liabilities
- $986,144
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
10 people listed
Executive titles in this filing
- Diana Fox (Executive Director)
Highest reported compensation
- Diana Fox (Executive Director): $193,109 total reported compensation
- Susan Vacko (VP Finance & HR): $164,224 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Reach Out's mission is to strengthen communities by bringing people together to solve our region's toughest issues: breaking barriers to educational achievement, expanding economic opportunities, and creating safe, healthy and innovative communities.
What it reported doing in 2024
CHEWResource Center (CHEW)The Jurupa Valley Resource Center (JVRC) continued to serve as a vital hub for community support, connection, and empowerment. This year, the center served 1,551 community members through express services, workshops, and events expanding access to essential resources such as food assistance, legal aid, and workforce development. JVRC strengthened partnerships by welcoming a Workforce Career Coach on-site weekly and establishing a monthly Family Law Clinic and monthly legal consultations. Helping Justice-involved Reenter Employment (HIRE) (CHEW)The HIRE program provides justice-involved youth with a second chance to pursue their education and career goals through personalized support and workforce development opportunities. This year, 10 participants enrolled in the program, receiving individualized case management. Health Equity (CHEW)The Health Equity team engaged in over 135,000 interactions and distributed more than 195,000 pieces of PPE while raising awareness about key issues such as mental health, heat safety, water conservation, and Individual Taxpayer Identification Number (ITIN) resources. CalFresh (CHEW)The CalFresh Healthy Living program continued to promote nutrition, wellness, and healthy habits. The team supported different elementary schools so that they can maintain their community gardens. They also offered engaging nutrition classes for both adults and youth, providing practical tips for making balanced food choices. Healthy Jurupa Valley (CHEW)Healthy Jurupa Valley (HJV) had an impactful year. The annual Chair's retreat brought together Action Team leaders to reflect, plan, and strengthen partnerships for the year. The Women's Empowerment Conference gathered 63 women for a day of connection, reflection, and inspiration. Community members made two Book Wrapping parties successful, resulting in over 800 books donated to Little Free Libraries and local families. The team maintained more than 20 Little Free Libraries and hosted a Future Water. Jurupa Valley Leadership Academy (CHEW)The Jurupa Valley Leadership Academy launched its sixth cohort this year guiding participants through a ten-week journey of growth, learning, and community engagement. The program concluded with a graduation ceremony celebrating 19 new community leaders. Jurupa Youth United (CHEW)Jurupa Youth United (JYU) had an impactful year filled with learning, service, and empowerment. Youth participated in hands-on prevention and wellness activities including an Opioid Overdose Response Training, Real Colors personality workshop, and financial literacy sessions. They also heard from inspiring guest speakers who shared insights on health careers and civic engagement. JYU members gave back to the community by assembling 100 hygiene kits for families in need and visiting Queen of Hearts Equine Therapy to learn more about the healing power of equine therapy. This year also marked the first-ever Youth Conference to which 34 youth attended.
Operating model
- Revenue model
- Grant-funded. 67% of the money available for current operations came from government grants.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and most voting board members are independent. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 78
- Transparency & Controls: 65
- Accountability: 100
- Sustainability: 48
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 75.4%; rating input score 75
- Program expense ratio: 83.3%; rating input score 83
- Fundraising efficiency: $53.69 raised per $1 spent on fundraising; rating input score 77; 77th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 9.6%; rating input score 66; 66th percentile among comparable filings
- Total-asset coverage ratio: 0.41; rating input score 12; 12th percentile among comparable filings
- Liabilities to assets ratio: 0.24; rating input score 53; 53rd percentile among comparable filings
- Officer compensation ratio: 3.6%; rating input score 63; 63rd percentile among comparable filings
Growth
- Program expense growth: 11.9% per year; rating input score 100; 77th percentile among comparable filings
- Revenue growth: 11.9% per year; rating input score 100; 80th percentile among comparable filings
- Asset growth: 13.5% per year; rating input score 100; 77th percentile among comparable filings
Details
- Where the money goes: 75.4% of revenue deployed · 83.3% of spending went to programs
- Governance: 8 of 8 board members independent · 9 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $8.3M in reported program spending
- Leadership: top reported pay $193K · 10 people listed · 0 of 6 pay-setting controls reported
- Consistency: 32 of 32 current checks pass
- Schedules: 6 filed schedules · includes major donors and executive pay
- Filing history: 15 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 2 filed money-flow records
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- High — Sustainability: Total-asset coverage ratio scored 12/100.
- Review — Sustainability: Liabilities to assets ratio scored 53/100.