RCAP Solutions
Legal name: Rcap Solutions Inc Formerly Rural Housing Improvement Inc
Nonprofit profile at a glance
- EIN
- 042454675
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Aug 2026
- Forms available
- Form 990 2024
- Location
- Worcester, MA, USA
- Phone
- 8004881969
- Rating
- 88
- Verdict
- STRONG
- Rating confidence
- Moderate
Reported finances
- Revenue
- $78,835,390
- Expenses
- $78,018,415
- Assets
- $13,158,420
- Liabilities
- $8,803,361
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
17 people listed
Executive titles in this filing
- BRIAN SCALES (PRESIDENT/CEO/CLERK)
Highest reported compensation
- BRIAN SCALES (PRESIDENT/CEO/CLERK): $273,015 total reported compensation
- EMILY FARRAND (VP OF ADMIN & COO): $198,255 total reported compensation
- ALYSSA GLENNON (VP & CFO): $175,436 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To foster personal and public self-reliance and improve the quality of life for individuals, families, and the communities in which they live. Alyssa Glennon joined RCAP Solutions in 2009, as an entry level accountant while completing her bachelor’s degree. After 18 months, she was promoted to Manager of Finance and Program Audit and began managing staff. Alyssa has quickly risen through the ranks of a complex department in this multifaceted organization. Alyssa brings a strong level of professionalism, management and organizational skills to the organization, providing strong support to the finance department and a focus on the mission and programs which support our clients. Alyssa holds a MBA from Fitchburg State University and a Bachelors Degree in Business Administration with a concentration in Accounting from Worcester State U.
What it reported doing in 2024
Client resources - the client resources division works with eligible affordable housing, homelessness prevention, and family unification and self-sufficiency services. These services include housing assistance payments for low income tenants, transitional housing and assistance for the homeless or those fleeing domestic violence, landlord tenant mediation, and training and support for property owners and first time homeowners.
Operating model
- Revenue model
- Grant-funded. 99% of the money available for current operations came from government grants.
- Distribution model
- Grant intermediary. The nonprofit sent 86% of its reported program spending out as grants.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 84
- Transparency & Controls: 96
- Accountability: 95
- Sustainability: 30
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 94.4%; rating input score 94
- Program expense ratio: 95.4%; rating input score 95
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 5 of 6 controls in place; rating input score 83
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Fail
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 1%; rating input score 38; 38th percentile among comparable filings
- Total-asset coverage ratio: 0.17; rating input score 5; 5th percentile among comparable filings
- Liabilities to assets ratio: 0.67; rating input score 24; 24th percentile among comparable filings
- Officer compensation ratio: 1.6%; rating input score 64; 64th percentile among comparable filings
Growth
- Program expense growth: 10.6% per year; rating input score 100; 76th percentile among comparable filings
- Revenue growth: 8.4% per year; rating input score 100; 69th percentile among comparable filings
- Asset growth: 9% per year; rating input score 100; 64th percentile among comparable filings
Details
- What they do: 1 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 94.4% of revenue deployed · 95.4% of spending went to programs
- Governance: 9 of 9 board members independent · 8 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $74.4M in reported program spending
- Leadership: top reported pay $273K · 17 people listed · 5 of 6 pay-setting controls reported
- Consistency: 34 of 34 current checks pass
- Schedules: 8 filed schedules · includes major donors, grants, executive pay, and related organizations
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 7 filed money-flow records
- Related organizations: 10 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.
- Moderate — Sustainability: Operating margin scored 38/100.
- High — Sustainability: Total-asset coverage ratio scored 5/100.
- Review — Accountability: Governance controls: Whistleblower policy not reported.
- High — Sustainability: Liabilities to assets ratio scored 24/100.
- High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.