Radiant Health Natural Medical Center

What it reported doing in 2024

PATIENT CARE: During fiscal year 24/25, the clinic had over 3,300 patient appointments and procedures. This included transitioning our Preceptor into a Resident Physician who focused on pediatrics. Between all three physicians, Radiant Health also welcomed 474 new patients. RHNMC continued its focus on empowering and equipping the next generation of naturopathic physicians and providers. We continued to enhance the naturopathic skills and experience of our Nurse Practitioner which allowed us to provide more services to our patients. Furthermore, we offered another Sonoran University student a Preceptorship in April of 2025. The clinic continued to offer diagnostic and therapeutic modalities such as clinical and laboratory diagnostic testing, nutritional medicine, botanical medicine, naturopathic physical medicine, public health measures, hygiene, counseling, homeopathy, acupuncture, prescription medication, and other procedures. During fiscal year 24/25, the clinic worked with representatives of the Gilbert Police Department to offer special treatment packages to our First Responders. The packages were specially designed to focus on treatments to help reduce the enormous stress and trauma experienced by those on the front lines. Radiant Health was grateful to be able to offer these services at a discounted rate for First Responders. Finally, Radiant Health was blessed with opportunities to expand the impact of our Charity Care program. During fiscal year 24/25, the clinic had 264 Charity Care appointments, which represents a 140% increase from the previous fiscal year. Our patients are facing many hardships several are struggling with an illness, some are experiencing relationship strife, and others are enduring a traumatic experience. Oftentimes, those struggles are accompanied by financial stress and the result is that their health deteriorates. We are intently focused on growing our Charity Care program so that we can help patients who need financial assistance be able to access our services.

Financial Efficiency

• Mission deployment rate: 100%; rating input score 100
• Program expense ratio: 91.1%; rating input score 91
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Limited
• Related-party transparency: Limited

Accountability

• Independent voting board: 25%; rating input score 25; 10th percentile among comparable filings
• Governance controls: 4 of 9 controls in place; rating input score 44
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Fail
  • Document-retention policy: Fail
  • CEO compensation review process: Pass
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Missing
  • Independent financial-statement audit: Fail

Sustainability

• Operating margin: -3.1%; rating input score 28; 28th percentile among comparable filings
• Total-asset coverage ratio: 0.04; rating input score 2; 2nd percentile among comparable filings
• Liabilities to assets ratio: 0.59; rating input score 13; 13th percentile among comparable filings
• Officer compensation ratio: 20.3%; rating input score 14; 14th percentile among comparable filings

Growth

• Program expense growth: 19.4% per year; rating input score 100; 82nd percentile among comparable filings
• Revenue growth: 18.9% per year; rating input score 100; 84th percentile among comparable filings
• Asset growth: 12.7% per year; rating input score 100; 67th percentile among comparable filings