Providence House Inc

What it reported doing in 2024

Providence house provides four programs to keep children newborn through 12-years-old safe, and their families together during times of crisis. We provide for children's physical, emotional, developmental, and educational needs, and support families through counseling, connections to resources, and cultivating nurturing practices. We strengthen the community by advocating for underserved families and demonstrating the lasting impact of family preservation. In fiscal year 2024-2025, 2,141 children and families were served between all our programs. Families turn to providence house when they (continued on schedule o) are experiencing active crisis and seeking safe, emergency shelter for their children and support for their family so they do not lose custody. Last year, 214 children were admitted to our crisis nurseries and provided with 3,695 days of care. Children were served in our traditional family preservation crisis nursery services and our emergency placement program in partnership with the cuyahoga county division of children and family services. Additionally, families from throughout greater cleveland participated in our family preservation services during their child's stay at providence house. This included 699 parent visits, 309 referrals for additional support services, 772 case management sessions, 189 parent support sessions, and distribution of 144 bus passes to help address transportation barriers that prevent many of our clients from accessing services. Through our unique, multi-generational crisis nursery model, 99.5% of children returned home to their parent or guardian after staying at providence house, and 98% of our families were fully engaged in our preservation services. Additionally, 91 families participated in our voluntary aftercare program to receive ongoing support including case management and weekly group parent education. To further serve the community, providence house provided 1,106 essential need items to 312 families through our community referral program. Providence house is primarily funded through private donations from foundations, corporations, individuals, groups, and receives some government grant funding. We do not charge our families any fees for our services.

Financial Efficiency

• Mission deployment rate: 58.3%; rating input score 58
• Program expense ratio: 82.6%; rating input score 83
• Fundraising efficiency: $11.84 raised per $1 spent on fundraising; rating input score 43; 43rd percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: 1 of 6 controls in place; rating input score 17
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 8 of 9 controls in place; rating input score 89
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Fail
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 30%; rating input score 84; 84th percentile among comparable filings
• Total-asset coverage ratio: 2.79; rating input score 72; 72nd percentile among comparable filings
• Liabilities to assets ratio: 0.13; rating input score 54; 54th percentile among comparable filings
• Officer compensation ratio: 8%; rating input score 37; 37th percentile among comparable filings

Growth

• Program expense growth: 6.4% per year; rating input score 100; 47th percentile among comparable filings
• Revenue growth: 8.2% per year; rating input score 100; 61st percentile among comparable filings
• Asset growth: 9.4% per year; rating input score 100; 56th percentile among comparable filings