Promise Inc
Nonprofit profile at a glance
- EIN
- 900520600
- IRS 990 coverage
- 2012–2025
- Forms available
- Form 990 2025, Form 990-EZ 2011, Form 990-N 2010
- Location
- West Melbourne, FL, USA
- Phone
- 3217227400
- Rating
- 73
- Verdict
- SUPPORTED
- Rating confidence
- Standard
- Sector
- Senior Citizens' Housing/Retirement Communities
Reported finances
- Revenue
- $1,716,351
- Expenses
- $1,320,109
- Assets
- $6,586,285
- Liabilities
- $396,350
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
12 people listed
Executive titles in this filing
- JEFF KIEL (CEO)
Highest reported compensation
- JEFF KIEL (CEO): $161,710 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Promise, inc. Is a 501(c)3 nonprofit organization established in 2009 that was designed to provide affordable, independent housing for individuals with cognitive and physical disabilities utilizing public and private partnerships to develop a model community.
What it reported doing in 2025
Promise's resident community program - incorporates a variety of programs and services that seek to provide a fulfilling life for each of its residents. The resident community program (rcp) includes vocational training and employment opportunities; transportation services; independent living courses; health, fitness and nutrition classes. The residents participating in the rcp have more than 60 activities per week to choose from.promise treasures thrift shoppe - opened in october 2013, is the promise treasures thrift shoppe, located in west melbourne, Florida. The organization currently has eight residents on the payroll at treasures and provide vocational training for another 30 young adults with special needs and operate with the help of more than 40 community volunteers. Treasures offers a variety of boutique and furniture items, home decor, electronics, holiday items, handmade soy candles, all-natural doggie treats and more to customers. In mid-december 2023, the organization renamed the thrift shoppe to treasures boutique and relocated operations to the cafe and bakery inside aves' place.promise cafe & bakery the organization broke ground on the second social enterprise, the promise cafe & bakery, in september 2016 and completed construction in early 2020. Located in west melbourne community park and directly south of the space coast field of dreams, the promise cafe & bakery, also known as aves' place, is a 7,000-square-foot facility that can host events with up to 150 guests, as well as a 40-seat private dining room/meeting room for smaller events. The cafe features indoor seating, a children's area and gallery featuring artwork made by promise residents available for purchase, as well an outdoor walk-up window and open-air handicapped-accessible picnic tables. The organization offers multiple spaces for rent at the promise cafe & bakery, including a main dining room that can seat 150 guests as well as a private dining room, which can seat up to 40.promise creative arts center the promise creative arts center was designed to foster a sense of creativity for the residents with special needs, as well as for the entire community. One of promise's planned social enterprises, the arts center features a large studio and outdoor patio and the work of the residents is on display at the promise cafe & bakery and is available for purchase, which directly supports the organization's art program. The space can be rented out for events and private classes and the organization welcomes artists from throughout the area who would like to host their own art classes and workshops.promise sweet sue's salon located at the promise main campus, sweet sue's salon provides a one-on-one experience for clients out in the community as well as for our promise residents. A fullservice salon, sweet sue's is disability-friendly and caters to those with special needs.
Operating model
- Revenue model
- Donor-supported. 62% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - A large share of total spending goes to programs and the filed numbers largely add up. A relatively small share of available resources goes toward mission work and fundraising costs are high for each dollar raised.
Rating breakdown
- Financial Efficiency: 62
- Transparency & Controls: 74
- Accountability: 90
- Sustainability: 69
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 59.2%; rating input score 59
- Program expense ratio: 73.1%; rating input score 73
- Fundraising efficiency: $13.33 raised per $1 spent on fundraising; rating input score 44; 44th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: 1 of 6 controls in place; rating input score 17
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
- Governance controls: 6 of 8 controls in place; rating input score 75
- Conflict-of-interest policy: Pass
- Whistleblower policy: Fail
- Document-retention policy: Fail
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 23.1%; rating input score 76; 76th percentile among comparable filings
- Total-asset coverage ratio: 4.99; rating input score 84; 84th percentile among comparable filings
- Liabilities to assets ratio: 0.06; rating input score 41; 41st percentile among comparable filings
- Officer compensation ratio: 12.2%; rating input score 31; 31st percentile among comparable filings
Growth
- Program expense growth: 7.8% per year; rating input score 100; 49th percentile among comparable filings
- Revenue growth: 8.9% per year; rating input score 100; 57th percentile among comparable filings
- Asset growth: 11.5% per year; rating input score 100; 60th percentile among comparable filings
Details
- Where the money goes: 59.2% of revenue deployed · 73.1% of spending went to programs
- Governance: 11 of 11 board members independent · 6 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $965K in reported program spending
- Leadership: top reported pay $162K · 12 people listed · 1 of 6 pay-setting controls reported
- Consistency: 35 of 35 current checks pass
- Schedules: 8 filed schedules · includes major donors and executive pay
- Filing history: 14 filing years from 2012 to 2025
- Contacts: How to reach this organization
- Money network: 2 filed money-flow records
- Related organizations: 1 filed related-organization link
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Financial Efficiency: Mission deployment rate scored 59/100.
- Moderate — Financial Efficiency: Fundraising efficiency scored 44/100.
- Review — Accountability: Governance controls: 2 of 8 not reported.
- Moderate — Sustainability: Officer compensation ratio scored 31/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 41/100.