Project 2 Heal

Nonprofit profile at a glance

EIN
274525208
IRS 990 coverage
2017–2025
Forms available
Form 990 2025, Form 990-EZ 2016, Form 990-N 2013
Location
Charlotte, NC, USA
Phone
7042564056
Rating
66
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Animal Protection and Welfare

Reported finances

Revenue
$698,700
Expenses
$503,761
Assets
$726,537
Liabilities
$131,737

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

10 people listed

Highest reported compensation

  • Janelle Zander (Board Chair): $10,673 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The mission is to increase the availability of service dogs for veterans children with special needs and adults with disabilities. We breed nurture donate and in some cases train Labrador Retriever puppies to ensure they become exceptional service dogs.

What it reported doing in 2025

We placed 42 puppies with partner organizations for service dog training 6 puppies entered the Chaperone Program and 9 advanced through the Started 4 Service program. Volunteers contributed more than 3,000 hours. We conducted 36 Stress Down Day outreach events reaching over 5,000 participants and launched the organizations first child-focused campaign to expand impact.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Cannot be determined from the filing. The filing does not provide enough consistent spending detail to tell whether the nonprofit works directly or through others.

The verdict

SUPPORTED - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 50
  • Transparency & Controls: 77
  • Accountability: 74
  • Sustainability: 63
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 48.1%; rating input score 48
  • Program expense ratio: 66.7%; rating input score 67
  • Fundraising efficiency: $4.14 raised per $1 spent on fundraising; rating input score 13; 13th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 81.2%; rating input score 81; 1st percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 3 of 8 controls in place; rating input score 38
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Fail
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 27.9%; rating input score 80; 80th percentile among comparable filings
  • Total-asset coverage ratio: 1.44; rating input score 54; 54th percentile among comparable filings
  • Liabilities to assets ratio: 0.18; rating input score 27; 27th percentile among comparable filings
  • Officer compensation ratio: 2.1%; rating input score 54; 54th percentile among comparable filings

Growth

  • Program expense growth: 6.7% per year; rating input score 100; 45th percentile among comparable filings
  • Revenue growth: 12.2% per year; rating input score 100; 68th percentile among comparable filings
  • Asset growth: 17.4% per year; rating input score 100; 74th percentile among comparable filings

Details

  • Where the money goes: 48.1% of revenue deployed · 66.7% of spending went to programs
  • Governance: 10 of 10 board members independent · 3 of 8 filing controls reported
  • Programs: 3 filed program accomplishments · $336K in reported program spending
  • Leadership: top reported pay $11K · 10 people listed
  • Consistency: 40 of 44 current checks pass · 4 findings to review
  • Schedules: 5 filed schedules · includes major donors
  • Filing history: 9 filing years from 2017 to 2025
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Mission deployment rate scored 48/100.
  • Moderate — Accountability: Governance controls: 4 of 7 not reported.
  • High — Financial Efficiency: Fundraising efficiency scored 13/100.
  • Review — Sustainability: Total-asset coverage ratio scored 54/100.
  • Moderate — Transparency & Controls: Functional expense sum did not reconcile in the filed values.
  • Moderate — Transparency & Controls: Part IX AllOtherExpenses column sum did not reconcile in the filed values.
  • Moderate — Transparency & Controls: Part IX InformationTechnology column sum did not reconcile in the filed values.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • High — Sustainability: Liabilities to assets ratio scored 27/100.
  • Review — Sustainability: Officer compensation ratio scored 54/100.