Prestera Center for Mental Health Services Inc

Nonprofit profile at a glance

EIN
550492369
IRS 990 coverage
2009–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Huntington, WV, USA
Phone
304.525.7851
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Community Mental Health Center

Official website

Reported finances

Revenue
$56,312,402
Expenses
$53,977,020
Assets
$26,803,231
Liabilities
$10,208,247

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

20 people listed

Executive titles in this filing

  • LISA ZAPPIA (CEO)

Highest reported compensation

  • JEFFREY PRIDDY MD (PHYSICIAN): $230,326 total reported compensation
  • CHRISTINA GOLDIZEN MD (PHYSICIAN): $220,589 total reported compensation
  • THOMAS WILLIAMS (PHYSICIAN): $219,134 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Devoted to serving our communities by inspiring hope and growth to achieve wellness.

What it reported doing in 2024

Prestera health services provides services in 9 West Virginia counties, employees over 600 staff, and serves over 14,000 adults, children and families throughout the year. The mission of prestera health services is "devoted to serving our communities by inspiring hope and growth to achieve wellness and the organizational commitment is that clients come first and deserve our best, regardless of their ability to pay. Healing and wellness starts with us. Prestera health services' commitment includes customer service excellence, continuous process improvement, quality assurance, and corporate compliance.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 74
  • Transparency & Controls: 74
  • Accountability: 95
  • Sustainability: 40
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 81.9%; rating input score 82
  • Program expense ratio: 85.4%; rating input score 85
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Pass
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 4.1%; rating input score 53; 53rd percentile among comparable filings
  • Total-asset coverage ratio: 0.5; rating input score 18; 18th percentile among comparable filings
  • Liabilities to assets ratio: 0.38; rating input score 47; 47th percentile among comparable filings
  • Officer compensation ratio: 3.2%; rating input score 35; 35th percentile among comparable filings

Growth

  • Program expense growth: 2% per year; rating input score 100; 15th percentile among comparable filings
  • Revenue growth: 1.1% per year; rating input score 100; 9th percentile among comparable filings
  • Asset growth: 1.9% per year; rating input score 100; 14th percentile among comparable filings

Details

  • What they do: 12 programs and campaigns described on the official site · 10 operating locations identified
  • Where the money goes: 81.9% of revenue deployed · 85.4% of spending went to programs
  • Governance: 11 of 11 board members independent · 8 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $46.1M in reported program spending
  • Leadership: top reported pay $230K · 20 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $1.4M reported
  • Consistency: 33 of 33 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 9 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Total-asset coverage ratio scored 18/100.
  • Review — Sustainability: Operating margin scored 53/100.
  • Review — Accountability: Governance controls: Form 990 shared with the board not reported.
  • Moderate — Sustainability: Officer compensation ratio scored 35/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 47/100.