Pleasant View Communities

Legal name: Pleasant View Retirement Community

Nonprofit profile at a glance

EIN
231869182
IRS 990 coverage
2010–2025
Official website data refreshed
Sep 2026
Forms available
Form 990 2025
Location
Manheim, PA, USA
Phone
717.665.2445
Rating
84
Verdict
STRONG
Rating confidence
Moderate
Sector
Supportive Housing for Older Adults

Official website

Reported finances

Revenue
$36,029,380
Expenses
$33,807,101
Assets
$182,770,699
Liabilities
$150,682,061

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

15 people listed

Executive titles in this filing

  • Jonathan Hollinger (CEO/President)

Highest reported compensation

  • Jonathan Hollinger (CEO/President): $319,817 total reported compensation
  • Steve Myers (VP of Finance): $243,066 total reported compensation
  • Amy Marsilio (VP of Operations and Compliance): $234,174 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Pleasant View Communities is a non-profit, faith-based Life Plan community providing a flexible, carefree lifestyle and a commitment to quality care and service to its residents.

What it reported doing in 2025

Funding supports provision of residential accommodations (cottages & apartments), and personal care, nursing, and rehabilitative care for residents as they move through the continuum of care, as well as campus-wide operational costs. This category also includes reimbursement shortfalls and benevolent care for residents who, through no fault of their own, have depleted resources. We provide significant support to the local community through contributions to volunteer fire companies, the local municipality, and school district, and local service clubs, church groups, and charitable organizations. Support ranges from direct contributions to gift-in-kind, such as providing free space for meetings, staffing support groups, and underwriting community events. Revenue also subsidizes activities and programming at all levels of living so residents remain active, vital, and engaged regardless of the level of physical or cognitive decline. Pleasant View is home to approximately 560 persons. Occupancy for 2025 was 94.1% for residential, 92.5% for personal care, and 96.4% for nursing and rehabilitative care. In 2025, Pleasant View provided $2,730,000 in charity care (difference between cost and amount reimbursed).

Operating model

Revenue model
Earned-program. 84% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 80
  • Transparency & Controls: 79
  • Accountability: 100
  • Sustainability: 56
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 80.7%; rating input score 81
  • Program expense ratio: 90.3%; rating input score 90
  • Fundraising efficiency: $16.61 raised per $1 spent on fundraising; rating input score 48; 48th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 6.2%; rating input score 48; 48th percentile among comparable filings
  • Total-asset coverage ratio: 5.41; rating input score 79; 79th percentile among comparable filings
  • Liabilities to assets ratio: 0.82; rating input score 11; 11th percentile among comparable filings
  • Officer compensation ratio: 3%; rating input score 72; 72nd percentile among comparable filings

Growth

  • Program expense growth: 2.7% per year; rating input score 100; 22nd percentile among comparable filings
  • Revenue growth: 2.3% per year; rating input score 100; 16th percentile among comparable filings
  • Asset growth: 7% per year; rating input score 100; 50th percentile among comparable filings

Details

  • What they do: 7 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 80.7% of revenue deployed · 90.3% of spending went to programs
  • Governance: 11 of 11 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $30.5M in reported program spending
  • Leadership: top reported pay $320K · 15 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $24.1M reported
  • Consistency: 44 of 44 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 16 filing years from 2010 to 2025
  • Contacts: How to reach this organization
  • Money network: 4 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 48/100.
  • Moderate — Sustainability: Operating margin scored 48/100.
  • High — Sustainability: Liabilities to assets ratio scored 11/100.
  • High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.