Pinebrook Family Answers

Nonprofit profile at a glance

EIN
232112204
IRS 990 coverage
2011–2024
Forms available
Form 990 2024
Location
Allentown, PA, USA
Phone
6104323919
Rating
85
Verdict
STRONG
Rating confidence
Moderate
Sector
Children's, Youth Services

Official website

Reported finances

Revenue
$8,981,116
Expenses
$9,481,674
Assets
$2,632,014
Liabilities
$415,990

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

19 people listed

Executive titles in this filing

  • WILLIAM VOGLER (CHIEF EXECUTIVE OFFICER (FORMER))
  • MICHAEL SHAFFER (CHIEF EXECUTIVE OFFICER)

Highest reported compensation

  • WILLIAM VOGLER (CHIEF EXECUTIVE OFFICER (FORMER)): $153,337 total reported compensation
  • MICHAEL SHAFFER (CHIEF EXECUTIVE OFFICER): $101,661 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The agency's mission states "pinebrook family answers nurtures and empowers children, adults and families by providing mental health services and community-based programs throughout the greater lehigh valley. We do this through initiatives that promote safety and diversity, mitigate the impact of trauma, and facilitate self-sufficiency while connecting people with community partners."

What it reported doing in 2024

Behavioral health services: pinebrook family answers operates three outpatient psychiatric clinics, which provide outpatient psychiatric and counseling services in the greater lehigh valley. The agency is a participating provider of services in the Pennsylvania healthchoices initiative and contracts with numerous commercial insurance companies and employee assistance programs.integrated behavioral health services is a model of service provision that places behavioral health providers in a team environment at other service organizations, such as schools and police departments. We currently have clinicians integrated into the allentown police department, various lehigh county municipal police departments, as well as elementary, middle, and high schools across the lehigh valley. Family-based mental health services, a structured, in-home family therapy program, is designed to preserve families with children who are experiencing serious mental health issues and are at risk of being placed outside of the home.suicide coalition pbfa provides backbone support to the lehigh county suicide prevention coalition. The suicide prevention coalition (spc) promotes the sharing of data, reports, best practices, and local stories to inform and enlighten discussions and strategies for suicide prevention and other deaths of despair. This approach aims to create a well-informed and collaborative environment to effectively address these critical issues. The spc also operates the lehigh county l.o.s.s. Team an initiative in partnership with the lehigh county coroner's office. The team is made up of compassionate community members and suicide loss survivors trained to reach out to the newly bereaved suicide loss survivors. The coalition currently receives funding from lc mental health as well as a one-year federal samhsa grant.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 87
  • Transparency & Controls: 79
  • Accountability: 100
  • Sustainability: 26
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 92.1%; rating input score 92
  • Program expense ratio: 87.3%; rating input score 87
  • Fundraising efficiency: $19.21 raised per $1 spent on fundraising; rating input score 58; 58th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -5.6%; rating input score 19; 19th percentile among comparable filings
  • Total-asset coverage ratio: 0.28; rating input score 9; 9th percentile among comparable filings
  • Liabilities to assets ratio: 0.16; rating input score 49; 49th percentile among comparable filings
  • Officer compensation ratio: 2.7%; rating input score 71; 71st percentile among comparable filings

Growth

  • Program expense growth: 3.4% per year; rating input score 100; 30th percentile among comparable filings
  • Revenue growth: 4.4% per year; rating input score 100; 37th percentile among comparable filings
  • Asset growth: 3.6% per year; rating input score 100; 27th percentile among comparable filings

Details

  • Where the money goes: 92.1% of revenue deployed · 87.3% of spending went to programs
  • Governance: 12 of 12 board members independent · 8 of 8 filing controls reported
  • Programs: 4 filed program accomplishments · $8.3M in reported program spending
  • Leadership: top reported pay $153K · 19 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 2 contractors listed · $275K reported
  • Consistency: 29 of 30 current checks pass · 1 finding to review
  • Schedules: 5 filed schedules · includes major donors and executive pay
  • Filing history: 13 filing years from 2011 to 2024
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 19/100.
  • Review — Financial Efficiency: Fundraising efficiency scored 58/100.
  • High — Sustainability: Total-asset coverage ratio scored 9/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • Moderate — Sustainability: Liabilities to assets ratio scored 49/100.