PIH Health
Legal name: Pih Health Whittier Hospital
Nonprofit profile at a glance
- EIN
- 951934652
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- Whittier, CA, US
- Phone
- 562.698.0811
- Rating
- 82
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Hospital, General
Reported finances
- Revenue
- $890,500,815
- Expenses
- $987,730,284
- Assets
- $2,252,957,183
- Liabilities
- $1,252,677,940
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
48 people listed
Executive titles in this filing
- JAMES WEST (SYSTEM PRESIDENT & CEO)
Highest reported compensation
- JAMES WEST (SYSTEM PRESIDENT & CEO): $1,663,779 total reported compensation
- PEGGY CHULACK (SYSTEM CAO & ASST SECRETARY): $1,515,125 total reported compensation
- ROSALIO LOPEZ MD (SYSTEM CSO/CMO): $1,396,488 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
At PIH Health, our vision is Patients First and our focus is on you. That means we work hard to deliver on our promise of quality, safety and comfort.
What it reported doing in 2024
Other community benefit services: community health improvement services and community benefit operations, health professions education, subsidized health services, research, and cash and in-kind contributions, are comprised of the following: community health improvement services: defined as community health improvement activities, which extend beyond patient care activities. These programs include: community education, community-based clinical services, a community helpline, community health messaging, a medication-assisted treatment program, health insurance enrollment assistance, cancer program financial navigator, purchased services for at-risk patients, and transportation resources. Community benefit operations is defined as costs associated with assigned staff and community health needs assessments, and community benefit strategy and operations. Snapshot of outcomes: * some 30,265 community members were reached through a variety of community health improvement activities. Health professions education: this category includes internship, externship, preceptorship, and mentoring programs (employees excluded), supporting the next generation of healthcare providers by educating and mentoring students in clinical, ancillary, and administrative settings. Pih health programs include the family medicine residency program and student education. Snapshot of outcomes: * 309 medical residents, nursing, and ancillary professions students were provided with mentorship, internship and training opportunities. Subsidized health services: subsidized health services are clinical programs, which are provided despite a financial loss so significant that negative margins remain after removing the effects of financial assistance, bad debt and medi-cal shortfalls. Nevertheless, the service is provided because it meets an identified community need and, if no longer offered, would either be unavailable in the area or fall to the responsibility of government or another nonprofit organization to provide. Pih health subsidized services include emergency department on-call physicians, hospice homes, palliative care, and paramedic base station. Snapshot of outcomes: * hospice homes ensure access to quality, compassionate end-of-life care, regardless of ability to pay; 227 served. * total individuals served by subsidized health services: 7,111 research: research that may be reported as community benefit includes clinical and community health research as well as studies on healthcare delivery that are generalizable and shared with the public. Pih health has been offering clinical trials and research studies aimed at improving health and cancer care since 2001. Snapshot of outcomes: * 84 clinical trials in various stages enterprise-wide in oncology, stroke, cardiovascular, podiatry, endovascular treatments, and other therapeutic areas, with a total of 1,141 enrolled patients (631 at pih health whittier hospital). Cash & in-kind contributions: this category includes funds and in-kind services donated by pih health to community organizations or to the community-at-large for a community benefit purpose. These donations include cash donations to community organizations, hours contributed by staff to the community while on pih health work time, the cost of meeting space provided to community groups, and the donations of equipment, medications, supplies, and services. Snapshot of outcomes: * 25 organizations received funding to support community health-related programs and services * total served by cash & in-kind contributions: 165 total number of persons served by all other community benefit services categories: 38,481 for additional information, please refer to pih health's community benefit report at pihhealth.org/cb annual report
Operating model
- Revenue model
- Other-operating. 92% of the money available for current operations came from other operating revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. The filing does not identify recipients for some grant dollars and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 82
- Transparency & Controls: 79
- Accountability: 94
- Sustainability: 34
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 96%; rating input score 96
- Program expense ratio: 85.8%; rating input score 86
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 92.3%; rating input score 92; 12th percentile among comparable filings
- Pay-setting controls: 5 of 6 controls in place; rating input score 83
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 51.7%; rating input score 52; 10th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Scored; rating input score 0
Accountability
- Independent voting board: 90%; rating input score 90; 38th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -10.9%; rating input score 7; 7th percentile among comparable filings
- Total-asset coverage ratio: 2.28; rating input score 67; 67th percentile among comparable filings
- Liabilities to assets ratio: 0.56; rating input score 32; 32nd percentile among comparable filings
- Officer compensation ratio: 1.8%; rating input score 59; 59th percentile among comparable filings
Growth
- Program expense growth: 6.6% per year; rating input score 100; 54th percentile among comparable filings
- Revenue growth: 5.2% per year; rating input score 100; 45th percentile among comparable filings
- Asset growth: 6% per year; rating input score 100; 44th percentile among comparable filings
Details
- What they do: 4 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 96% of revenue deployed · 85.8% of spending went to programs
- Governance: 18 of 20 board members independent · 9 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $847.7M in reported program spending
- Leadership: top reported pay $1.7M · 48 people listed · 5 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $69.4M reported
- Consistency: 34 of 35 current checks pass · 1 finding to review
- Schedules: 11 filed schedules · includes major donors, grants, executive pay, and related organizations
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 39 filed money-flow records
- Related organizations: 29 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Transparency & Controls: Grant itemization coverage scored 52/100.
- High — Sustainability: Operating margin scored 7/100.
- High — Transparency & Controls: Related-party transparency scored 0/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 32/100.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
- Review — Sustainability: Officer compensation ratio scored 59/100.