University of Michigan Health Plan
Legal name: Physicians Health Network
Nonprofit profile at a glance
- EIN
- 382594856
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- East Lansing, MI, USA
- Phone
- (517) 365-8400 or (800) 562-6197
- Rating
- 80
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Health Treatment Facilities, Primarily Outpatient
Reported finances
- Revenue
- $121,284,265
- Expenses
- $113,489,174
- Assets
- $1,979,543
- Liabilities
- $7,244,942
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
23 people listed
Executive titles in this filing
- MARGARET DIMOND (PRES/CEO-UMH)
- JAMES F DOVER (FM PRES/CEO-)
- SHARON WILLIAMS (PRESIDENT)
Highest reported compensation
- ERIC STRUCKO (TREASURER): $1,638,233 total reported compensation
- MARGARET DIMOND (PRES/CEO-UMH): $1,464,110 total reported compensation
- KEITH DICKEY (CHAIR): $1,202,013 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Physicians Health Plan (UM Health Plan) exists to improve the health status of its members by facilitating quality, compassionate, accessible, and cost effective healthcare. More than 40 years ago, our local health system and a group of physicians laid the foundation for a health plan that would eventually provide quality health care to thousands of members in mid-Michigan and beyond. Physicians Health Plan, now called University of Michigan Health Plan (UM Health Plan), has proudly helped individuals, families, and employer groups access the care they need to live their best lives. We believe our plans and our people have made a positive impact on the communities we serve. But like many health plans, UM Health Plan has experienced significant financial losses over the past few years. Despite efforts to maintain the plan, a variety of factors have made it unsust.
What it reported doing in 2024
Physician health network (phn) is a non-profit health delivery network (hdn). In conjunction with its sister corporation university of Michigan health plan healthcare services are delivered to its members using a primary care concept in an hdn structure. University of Michigan health plan is a licensed health maintenance organizations (hmo) and arranges for the provision of comprehensive outpatient and inpatient medical and surgical services to members and their qualified dependents on the basis of a fixed prepaid sum without regard to the frequency or extent of services furnished to any particular member or qualified dependent. Phn and university of Michigan health plan are committed to development and delivery of quality managed care products at a reasonable cost for its members. Physician health network and university of Michigan health plan are wholly owned by university health system. University of Michigan health plan is primarily a commercial hmo and also operates three subsidiaries, university of Michigan health insurance company, a commercial insurance company, university of Michigan health medicare, a Michigan medicare plan, and university of Michigan health service company a third party administrator. All staffing functions and reporting are accomplished through the use of the same staff as university of Michigan health plan. Unless specifically noted, all references to uofm health plan apply to uofm health plan, uofm health insurance company, uofm health service company and uofm health medicare. Uofm health plan's service area includes the Michigan counties of ingham, eaton, clinton, shiawassee, montcalm, gratiot, ionia, jackson, hillsdale and portions of isabella, saginaw, washtenaw, and lenawee. Uofm health insurance company offers products across Michigan. As of december 31, 2023, there were approximately 28,100 enrollees in uofm health plans's commercial hmo, 25,300 in tpa, 2,300 in uofm health insurance company, and 8,300 enrollees in um health medicare. The uofm health plan network is approximately 3,068 primary care physicians, 5,503 specialty care physicians, 3,906 allied health professionals, 3,482 behavioral health providers and 746 organizational providers that include 60 hospitals. Uofm health plan contracts with various hdns who provide healthcare services to members. Uofm health plan's commitment is to develop and deliver quality managed care products at reasonable costs for its members. Uofm health plan's success in managing health care is due in part to the extensive network of participating providers in the hdn network. The hmo/hdn contractual arrangements allow uofm health plan to arrange for healthcare to patients covered by the state of Michigan's medicaid benefit plan. This arrangement allows the members to access a wide variety of independent providers within each hdn including physicians, hospitals, pharmacies, skilled nursing facilities, and allied health professionals. Uofm health plan members may also receive care for services from a nonparticipating provider if such referral is recommended by an hdn participating physician and the service required for treatment, as determined by hdn, is not available within the hdn's network. Uofm health plan offers a variety of healthcare programs, or products to groups and individuals. Uofm health plan offers choices that provide coverage within the network of contracted hdn providers, limited coverage outside of the uofm health plan network, various levels of deductibles, co-payments, and coverage limits, all of which are designed to be responsive to customer needs. Uofm health plan measures the quality of care provided to its enrollees through annual review of indicators such as: - disease management program participation and outcomes. - quality of care concerns. - hedis measures - the health plan effectiveness data and information set (hedis) is a group of nationally recognized measures of health plans performance in a variety of clinical and non-cli
Operating model
- Revenue model
- Earned-program. 100% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Member-benefit provider. The nonprofit used 100% of its reported program spending for member benefits.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and program spending has declined or grown slowly.
Rating breakdown
- Financial Efficiency: 86
- Transparency & Controls: 100
- Accountability: 67
- Sustainability: 38
- Growth: 0
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 93.6%; rating input score 94
- Program expense ratio: 100%; rating input score 100
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 6 of 6 controls in place; rating input score 100
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Pass
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 44.4%; rating input score 44; 12th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 6.4%; rating input score 62; 62nd percentile among comparable filings
- Total-asset coverage ratio: 0.02; rating input score 1; 1st percentile among comparable filings
- Liabilities to assets ratio: 3.66; rating input score 1; 1st percentile among comparable filings
- Officer compensation ratio: 0.9%; rating input score 75; 75th percentile among comparable filings
Growth
- Program expense growth: -4.1% per year; rating input score 0; 3rd percentile among comparable filings
- Revenue growth: -2.9% per year; rating input score 0; 2nd percentile among comparable filings
- Asset growth: -8.7% per year; rating input score 0; 1st percentile among comparable filings
Details
- What they do: 1 operating location identified
- Where the money goes: 93.6% of revenue deployed · 100% of spending went to programs
- Governance: 4 of 9 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $113.5M in reported program spending
- Leadership: top reported pay $1.6M · 23 people listed · 6 of 6 pay-setting controls reported
- Consistency: 15 of 15 current checks pass
- Schedules: 4 filed schedules · includes executive pay and related organizations
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Related organizations: 29 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Accountability: Independent voting board scored 44/100.
- High — Growth: Program expense growth scored 0/100.
- High — Growth: Revenue growth scored 0/100.
- High — Sustainability: Total-asset coverage ratio scored 1/100.
- High — Growth: Asset growth scored 0/100.
- High — Sustainability: Liabilities to assets ratio scored 1/100.