Phoebe Ministries

Legal name: Phoebe Home Inc

Nonprofit profile at a glance

EIN
232302675
IRS 990 coverage
2009–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
Allentown, PA, US
Phone
1.800.453.8814
Rating
70
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Nursing, Convalescent Facilities

Official website

Reported finances

Revenue
$41,418,324
Expenses
$42,136,631
Assets
$29,968,519
Liabilities
$13,934,250

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

25 people listed

Executive titles in this filing

  • SCOTT R STEVENSON (PRESIDENT/CEO)
  • CYNTHIA BONNEY (EXECUTIVE DIRECTOR)

Highest reported compensation

  • SCOTT R STEVENSON (PRESIDENT/CEO): $942,440 total reported compensation
  • ROBERT RICHARDS (COO (UNTIL 12/24)): $396,014 total reported compensation
  • THOMAS BAER (CFO): $375,203 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To provide compassionate, high-quality senior living and care services rooted in Christian values, serving older adults through independent living, nursing, memory support, rehabilitation, and home care.

What it reported doing in 2024

1) skilled nursing - phoebe home provides quality nursing care in a comfortable health care center. The phoebe home skilled nursing program served 851 individuals for their year ended june 30, 2025. They had 87,816 skilled nursing care census days during that time which was approximately 93.00% occupancy. Additionally, 294,921 nursing care hours were devoted to accomplishing this program service. 2) personal care - phoebe home provides intermediate levels of care when individuals need help with some activities of daily living but do(continued on schedule o)not require 24 hour skilled nursing care. The phoebe home personal care program served 73 individuals for their year ended june 30, 2025. They had 17,031 personal care census days during that time, which was approximately 84.61% occupancy. Additionally, 30,853 nursing care hours were devoted to accomplishing this program service. 3) independent living - phoebe home provides comprehensive, independent living services for aging people. The phoebe home independent living program served 111 individuals for the year ended june 30, 2025. They had 969 independent living units during that time which was approximately 91.78% occupancy.

Operating model

Revenue model
Earned-program. 94% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and program spending has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 78
  • Transparency & Controls: 65
  • Accountability: 87
  • Sustainability: 30
  • Growth: 0

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 88.4%; rating input score 88
  • Program expense ratio: 87.2%; rating input score 87
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 93.8%; rating input score 94; 27th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -1.7%; rating input score 24; 24th percentile among comparable filings
  • Total-asset coverage ratio: 0.71; rating input score 25; 25th percentile among comparable filings
  • Liabilities to assets ratio: 0.46; rating input score 31; 31st percentile among comparable filings
  • Officer compensation ratio: 3%; rating input score 68; 68th percentile among comparable filings

Growth

  • Program expense growth: -2.2% per year; rating input score 0; 6th percentile among comparable filings
  • Revenue growth: -2.1% per year; rating input score 0; 4th percentile among comparable filings
  • Asset growth: -3.1% per year; rating input score 0; 4th percentile among comparable filings

Details

  • What they do: 11 programs and campaigns described on the official site · 5 operating locations identified
  • Where the money goes: 88.4% of revenue deployed · 87.2% of spending went to programs
  • Governance: 15 of 16 board members independent · 7 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $36.8M in reported program spending
  • Leadership: top reported pay $942K · 25 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $4.1M reported
  • Consistency: 35 of 35 current checks pass
  • Schedules: 7 filed schedules · includes major donors and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 6 filed money-flow records
  • Related organizations: 9 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • High — Sustainability: Operating margin scored 24/100.
  • High — Sustainability: Total-asset coverage ratio scored 25/100.
  • High — Growth: Asset growth scored 0/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 31/100.