Penn Center Inc

What it reported doing in 2020

Resident fees: penn center has served 380 individuals with chronic mental illness and/or intellectual disabilities throughout the year. Penn center provides a continuum of services that allows for individuals to access various services at different stages of their recovery. This continuum includes the most restrictive with 24 hour residential care facility (rcf), habilitation/community based services (12-24 hours), more traditional scl/hourly services and group setting of day habilitation. We recognize the need for providing services to assist the individuals in transitioning from 24-hour care to the community in addition to helping those we serve to regain lost skills allowing them to be as independent as possible. The benefit to the community is the availability of 24 hour care services to individuals which allows them to live closer to their natural support systems, allows for staff on site to problem solve both mental health and physical health needs and assists them in accessing the most appropriate community supports. The result of the up to 24-hour daily support provides members with support and structure that aides them in being involved in community activities, employment or volunteering. As a result of the support, these services reduce a responsibility to the government because most residents served by penn center have little to no resources, are on social security disability or indigent. In the absence of varying level of service, would impact those that benefit from the structure and stability and in some cases, may result in a higher level of care which would be paid for by medicare, medicaid, and county tax dollars. Providing this service allows for treatment and services to assist individuals with following through with treatment recommendations thus reducing the need for re-occurring higher and more costly services. Rcf served about 115 individuals, kingston hill rcf served 19 clients and chatham oaks rcf served 16 clients. Day habilitation services served 31 individuals. The covid 19 pandemic significantly impacted our residents ability to access the community and their families. The residents of the rcfs were asked to follow the recommendations of the cdc and local public health departments. Our staff were able to create many additional activities and provide virtual access to natural supports.penn center has continued to expand community-based services with the ability to offer services up to 24 hours per day as needed by the individuals across a 3-county geographic area. These services assist individuals in community reintegration with supports to increase the opportunity for success. This model assists individuals so they may live in their own home. Habilitation/community based services daily served 63 individuals in 2020. The purpose of the program is to provide services in the least restrictive environment (which can be up to 24 hours) and do so with staff on site to teach skills, problem solve, identify coping skill and work toward self-sufficiency. This program works to mitigate need for a higher level of care, utilization of community resources and accessing the right services at the right time for physical and mental health. Scl/hourly services through community based served 46 individuals. The focus of this program is to provide hourly in-home support by skill development, problem solving, accessing community resources and identifying coping skills. Penn center's programs were impacted by covid 19 pandemic. We were required to close our on site day hab program however we were able to create a virtual program in an effort to maintain contact with those individuals in our programs. The individuals served were very grateful for the temporary restructure of the program to help them stay connected to their peers and staff.penn center also offers a crisis stabilization services for individuals in crisis who need assistance in working through their crisis in a safe supportive environment. Crisis stabiliza

Financial Efficiency

• Mission deployment rate: 94.1%; rating input score 94
• Program expense ratio: 94%; rating input score 94
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 0 of 6 controls in place; rating input score 0
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Missing
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
• Governance controls: 8 of 9 controls in place; rating input score 89
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -0.1%; rating input score 21; 21st percentile among comparable filings
• Total-asset coverage ratio: 0.33; rating input score 10; 10th percentile among comparable filings
• Liabilities to assets ratio: 0.35; rating input score 33; 33rd percentile among comparable filings
• Officer compensation ratio: 1.4%; rating input score 80; 80th percentile among comparable filings

Growth

• Program expense growth: 2.7% per year; rating input score 100; 40th percentile among comparable filings
• Revenue growth: 9.6% per year; rating input score 100; 71st percentile among comparable filings
• Asset growth: 12.5% per year; rating input score 100; 71st percentile among comparable filings